Senior Associate - Channel Partnership

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Razorpay’s SME partnerships team is responsible for seeking and exploring new opportunities with SME partners. Equipped with your business acumen and extensive product knowledge, you will be on the front line of interacting with crucial partners and helping them scale using Razorpay's extensive product offerings.

Roles and Responsibilities:

This position will be for a Sr. Associate  Role (Hunting) in IC Capacity, with a focus on partnerships accounts Pan-India and Pan- Industry : 

Primary:

• The Sr. Associate will be responsible for communicating with incoming leads, understanding the potential clients’ business use case/industry, and volume potential., and ensuring a smooth onboarding and sales process.

• Should be responsible to understand all client requirements over the phone/email and propose a suitable solution using razorpay payments products and services
• Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP, PL, etc.) 
• Should have/build deep level understanding of payments/ fin tech markets demands and trends
• Should have the ability to negotiate with clients who are using competition and handle objections with ease
• Should have the ability to cross-sell and up-sell clients as and when required
• Own end to end closure of identified opportunities as such
• Achieve sales targets consistently and thrive to challenge the competition landscape in the industry
• Build, maintain and forecast a robust sales pipeline to achieve quarterly business goals
• Ensure maximum conversion rates through sales efforts
• Use sales tools effectively to drive maximum sales and reporting efficiency
• Understand and work towards teams/organizations objectives at all times
• Display agility, customer centricity and efficient cross-functional working to ensure a seamless partner experience
• Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely, proactive manner

This is a sales based role with clear and strong bias for result orientation. 

Mandatory Qualifications:

• Must have 2-4 years of  sales experience in SaaS or in a B2B setup.
• Experience with the fintech industry would be preferred.
• Experience of handling a partnerships role/affiliate program is preferred.
• Strong communication skills (written and verbal) and technical aptitude.
• Strong interpersonal skills and an ability to build rapport with customers.
• Must be a hands-on, self motivated and results-oriented person with strong problem-solving skills.
• Organized and reliable; able to work independently with direction, available as per need.
• Should have the ability to present and share insights to the senior management.