Salesforce Developer

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

Role Overview

We are looking for a passionate Salesforce Developer (2–4 years) with strong hands-on experience in Sales/ Service Cloud development, Lightning Web Components (LWC), and system integrations. You’ll work closely with product managers, engineers, and business users to design, develop, and deploy scalable Salesforce solutions, enabling Razorpay’s internal teams to deliver faster, smarter, and more efficient outcomes. This role sits at the intersection of CRM engineering and business process innovation — shaping Razorpay’s next-generation Sales Enablement ecosystem.

Key Responsibilities

Salesforce Development

• Design, develop, and maintain Salesforce applications using Apex, LWC, Visualforce, and Flows.
• Build custom components, triggers, and workflows aligned to complex business processes across Sales Cloud and related modules.
• Translate user stories and functional requirements into robust technical solutions.
• Follow Salesforce best practices for scalable, secure, and maintainable code.

 Integrations & Data Connectivity

• Implement integrations with internal systems, data platforms, and third-party applications using REST/SOAP APIs, webhooks, or middleware tools.
• Collaborate with data and engineering teams to enable real-time data flows and maintain system reliability.
• Optimize API usage, governor limits, and query performance to ensure seamless, low-latency execution.

Automation & Intelligent Workflows

• Develop Flows and automation triggers that reduce manual effort and improve business efficiency.
• Experiment with AI-driven or prompt-based automations using Salesforce’s JSON or Einstein capabilities (preferred exposure).
• Partner with product managers to embed intelligent insights and recommendations into Sales workflows.

Debugging, Testing & Optimization

• Perform code reviews, debugging, and platform diagnostics to ensure reliability and quality.
• Optimize Apex code, SOQL queries, and LWC performance for large data volumes.
• Contribute to CI/CD, sandbox governance, and release management processes.

Platform Administration & Collaboration

• Support user requests, permission management, and platform configurations.
• Work with admins and product teams to ensure high adoption and platform hygiene.
• Document technical implementations, contribute to best practices, and mentor junior developers.

Required Skills & Experience

• 2–4 years of Salesforce development experience, primarily in Sales Cloud.
• Strong knowledge of Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and Flows.
• Experience in Salesforce integrations (REST/SOAP APIs, middleware, or event-driven architecture).
• Familiarity with Salesforce data modeling, validation, and security design.
• Proficiency in debugging, performance tuning, and code optimization.
• Understanding of Salesforce admin fundamentals — user setup, permission sets, roles, and sandbox management.
• Strong problem-solving ability and willingness to collaborate across product and business teams.

Preferred Qualifications

• Salesforce Platform Developer I / II or Administrator certification.
• Exposure to multi-cloud environments (Sales, Service, Experience, or Marketing Cloud).
• Knowledge of Salesforce DevOps tools (Copado, Gearset, Salesforce DX, Git).
• Familiarity with AI capabilities such as Einstein GPT or JSON-based automations (preferred).
• Prior experience in Fintech / BFSI / SaaS organizations managing large-scale CRM use cases.
• Comfortable working in Agile/Scrum development cycles.