AI & Innovation Lead, Global Medical Communications

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

AI & Innovation Lead, Global Medical Communications

 

Role Summary

The AI Strategy Lead will design, scale, and sell in novel AI-powered products and services that solve real-world pain points in medical communications. Acting as a bridge between scientific teams, technology partners, and clients, you will turn cutting-edge AI capabilities into differentiated offerings, standardize and scale specialized AI-powered workflows within the medical communications business unit, drive revenue growth through pitches and proposals, and serve as a visible thought-leader on the impact of AI in medical communications.

 

What you’ll do:

Solution Development & Innovation

 

• Assist in the development and ownership of a roadmap for AI innovation within the medical communications capability.
• Partner with technology teams to develop prototypes, run pilots, and define success metrics, drawing on cross-functional expertise in medical communications and AI.

 

Standardize & Scale:

 

• Lead efforts to standardize novel AI-powered workflows within the medical business unit.
• Partner with change management and training teams to upskill the department on the latest AI tools and applications for medical communications.

 

Business Development:

• Partner with Business Development to craft compelling RFP responses and capability decks; regularly present in client pitches.
• Maintain a library of case studies and demo assets that showcase measurable impact.

 

Client Delivery & Advisory

• Serve as strategic lead on high-profile AI engagements, ensuring solutions meet scientific accuracy, MLR, data-privacy, and ethical standards.
• Translate technical concepts into clear, actionable recommendations for medical affairs and promotional medical education.

 

Thought Leadership & Brand Elevation:

• Represent the company at conferences, webinars, and industryevents; author articles on AI innovation in medical communicate

 

Capability Building:

• Coach internal teams to articulate AI value propositions and use tools confidently during client interactions.

 

Partnerships & Ecosystem:

• Cultivate relationships with AI vendors and health-tech platforms to expand solution breadth and stay ahead of market trends

 

This position is a perfect fit for you if:  

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.  

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.  

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.  

• You are a highly organized self-starter, able to work independently and under tight deadlines.  

 

What you should have:

• Industry Expertise: 8+ years in medical communications/medical affairs; Preferred: Experience leading AI, data-science, or advanced analytics initiatives within life-sciences.
• Technical Acumen: Expertise in modern AI technologies.
• Commercial Track Record: Demonstrated success winning or expanding client business through consultative selling and persuasive presentations.
• Education: Preferred: Advanced degree in a scientific discipline (PhD, PharmD, MSc) plus evidence of formal or on-the-job AI/analytics training.
• Communication: Exceptional storytelling and stakeholder-management skills
• Regulatory Savvy: Familiarity with MLR, GDPR/UK Data Protection, and responsible-AI frameworks.

 

Desired Attributes:

• Entrepreneurial mindset and self-motivated with a drive for rapid experimentation and measurable outcomes.
• Collaborative, inclusive leadership style that inspires diverse teams.
• Willingness to travel (~20-30%) for client meetings and industry events.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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