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Senior Manager, Consumer Technical Insights & Claims – Skincare

Kenilworth, New Jersey ; New York, New York

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Hybrid Role: Employees are expected to work from our New York, NY or Kenilworth, NJ office 3 days per week and may work remotely the remaining days.

The Senior Manager, Consumer Technical Insights & Claims – Skincare leads the development of consumer driven technical insights and scientifically validated claims that shape product design, guide innovation strategy, and strengthen brand competitiveness. This role sits at the intersection of consumer understanding, technical product performance, and regulatory rigor—translating insights into product design requirements, clinical/consumer testing strategies, and compelling claims that meet global standards.

KEY REQUIREMENTS:

Consumer Insights & Technical Translation

  • Partner with AIBI to identify unmet needs, behavior shifts, and desired skincare benefits.
  • Translate insights into clear technical requirements, product performance metrics, and claims opportunities.

Claims Development & Substantiation

  • Define the end to end claims strategy aligned with brand positioning and regulatory frameworks.
  • Partner with Consumer, Sensory & Clinical Research to design, oversee, and interpret clinical, instrumental, and consumer studies.
  • Ensure claims are globally defensible, differentiated, and communicated in clear consumer language.

Cross Functional Collaboration

  • Lead cross functional alignment with Formulation, Regulatory, Legal, and Marketing to drive claims feasibility, risk assessment, and approval.
  • Provide strategic guidance on claims storytelling and competitive positioning.

Competitive Intelligence & Trend Analysis

  • Monitor competitive claims, emerging technologies, ingredient innovation, and regulatory changes in key regions.
  • Translate trend intelligence into actionable claims and product opportunities.

Insights:

  • Competitive Intelligence & Trend Analysis
    • Monitor competitor claims, emerging technologies, and – in partnership with RA – stay up to speed on regulatory requirements in skincare.
    • Provide strategic recommendations to maintain leadership in claims innovation.
  • Consumer Insights & Trends Translation
    • Partner with AIBI team to identify unmet needs, pain points, and desired benefits in skincare.
    • Translate consumer insights into technical requirements and product performance metrics.

Idea Generation & Concept Development

  • Provides input on Marketing concepts, working with formulations to provide technology input and ensure feasibility.
  • Works with AIBI team on consumer insights and trend forecasting tools.
  • Assist in the TPM innovation presentation deck and recommend key stimuli for presentations.

Product Development & Design

  • Manages all phases of product design from CTIC point of view - from brief to claims/copy to launch activation. 
  • Owns the co-creation and leadership of the PDB, ensuring alignment across R&D and Marketing within IDP process
  • Leads derisking studies and sensory panel planning 
  • Recommends benchmarks and provide direction on R&D submissions – partnering on formula development with chemists, managing submissions, and aligning with Marketing on recommended final formula.

Claims Development & Substantiation

  • Define claims strategy aligned with brand positioning and support teams with technical storytelling and claims differentiation.
  • Works with research partners in the coordination and execution of Product validation and claims testing and minds timelines accordingly
  • Ensure claims are scientifically credible, legally compliant, and resonate with consumers globally.
  • Manage Claims Governance process including compiling claims territories & proposed support plan and running claims meetings with Legal and Regulatory
  • Collaborates with Global Marketing on KVs and Copy Docs, providing claims support and ensuring legal & regulatory reviews.

Cross-Functional Communication & Meetings

  • Ensures disciplined cross-functional communication, setting agendas, priorities, and follow ups for R&D–Marketing alignment.  Escalates any potential timeline, claims or other potential issues.
  • Attends and contributes to bi-weekly mobilization meetings.

Innovation & Industry Engagement

  • Participates in and presents at R&D innovation days and science fairs.
  • Attends trend presentations and industry/non-related industry functions.  Issues reports.
  • Maintains competitive knowledge and issues quarterly report.

Qualifications:

  • Experience with digital tools for consumer insights and AI-driven claims analysis. 
  • Knowledge of general regional regulatory nuances (EU, US, Asia). 
  • Ability to manage multiple projects in a fast-paced environment.
  • Minimum 8+ years experience in skincare product development, claims substantiation, or consumer technical insights.
  • Strong understanding of clinical testing, instrumental methods, and general skin function framework.
  • Proven ability to translate complex science into compelling consumer language.
  • Excellent communication, leadership, and cross-functional collaboration skills.

Minimum Education Required:

Bachelor’s degree required, Master’s degree preferred in Chemistry, Biology, Cosmetic Science, MBA or a related scientific discipline.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-AH1 #LI-Hybrid

The base pay range for this position in New Jersey is $120,000.00 - $135,000.00/ year and $120,000 - $145,000 in New York; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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