Sr. Director Systems Quality 

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

We are seeking a visionary and experienced Senior Director of Systems Quality to lead our enterprise-wide quality strategy across multiple product categories. This role is critical to building and sustaining a high-performing Quality Management System (QMS) that supports innovation at scale—without compromising reliability, compliance, or customer trust.

As a strategic leader, you will direct systems-level quality initiatives, evolve our QMS framework, and foster cross-functional alignment between engineering, testing, and manufacturing. Your leadership will ensure quality is embedded into every phase of our product lifecycle, from concept to customer use.

Key Responsibilities

• Define and lead the systems-level quality strategy across all product categories, ensuring alignment with enterprise goals and customer expectations.

• Own and evolve the Quality Management System (QMS), including document control, change management, CAPA, product and supplier quality, risk management, and technological infrastructure.

• Drive cross-functional collaboration with Engineering, R&D, Manufacturing, and Compliance to ensure end-to-end quality ownership and operational excellence.

• Establish and oversee robust validation protocols, testing strategies, and continuous improvement initiatives to elevate product reliability and safety.

• Ensure compliance with global quality and regulatory standards (e.g., ISO, FDA, EU MDR), internal policies, and customer-specific requirements.

• Lead and develop a high-performing team of quality engineers and managers, instilling a culture of accountability, innovation, and data-driven decision-making.

• Embed quality into all stages of product development, from early design reviews to post-market surveillance, enabling faster and safer time-to-market.

• Provide the systems, tools, and metrics that empower teams to innovate rapidly while maintaining rigorous quality and compliance standards.

• Drive organizational excellence by shaping how teams think about, measure, and improve quality at scale, using data to inform strategy and decision-making.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Quality, Regulatory, or a related technical field.

• 10+ years of progressive experience in quality systems and leadership roles within consumer goods, medical devices, or similar regulated industries.

• Deep knowledge of quality standards and regulations (e.g., ISO 9001/13485, FDA QSR, EU MDR, Six Sigma).

• Proven success managing enterprise-level QMS and scaling quality infrastructure to support innovation and growth.

• Exceptional cross-functional leadership and communication skills, with experience influencing at all levels of the organization.

• Track record of building and leading high-performing teams in dynamic, fast-paced environments.

• Strong analytical and systems-thinking approach to quality improvement, risk mitigation, and change management.