Fraud Team Leader

Detroit, MI

Help empower our global customers to connect to culture through their passions.

Why you’ll love this role

You’ll be joining a fast moving and diverse team of dedicated individuals who work together to safeguard StockX’s marketplace, customers, team members, and inventory worldwide. You’ll be leading a team of Fraud Analysts focused on e-commerce fraud, marketplace integrity, chargeback analysis, and safety & trust. This role is on the Market Integrity Team and will work cross-functionally with stakeholders in Safety & Trust, Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.

What you’ll do 

  • Effectively lead a team of Fraud Analysts, ensuring proper analysis and task completion
  • Work cross functionally with key stakeholders to develop anti-fraud controls, requirements and execution plans
  • Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives
  • Create and maintain training materials and processes
  • Use data and analytics to develop and implement new measures to reduce fraud and risk
  • Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.
  • Prepare analysis and reporting on fraud related activity for StockX Senior Leadership 
  • Maintain clean and detailed record keeping of instances of fraud. 
  • Maintain vendor management with external fraud partners to ensure effectiveness 

About you 

  • 3-5 years experience in related fields (Fraud Operations, Safety & Trust, Chargebacks, Payments Abuse)
  • 2 years leadership experience
  • Experience with fraud management vendors (Riskified, Sardine, etc…)
  • Experience with project management systems (Confluence, JIRA, etc...)
  • Experience with data platforms (Tableau, Databricks, Datadog, etc...)
  • Knowledge of e-commerce fraud, investigation, or chargebacks
  • Excellent written, and verbal communication skills.
  • Excellent presentation skills

 

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the various pay transparency laws/acts, the base salary range is $70,000 to $80,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

About StockX

StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.
 
 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.

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When you apply to a job on this site, the personal data contained in your application will be collected by StockX LLC (“Controller”), which is located at 1046 Woodward Avenue, Detroit, MI 48226, and can be contacted by emailing HR@stockx.com. Your personal data will be processed for the purposes of managing recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

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