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Senior Manager, People Operations

San Francisco, CA

About This Role

Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

Strava is growing! We are thrilled to be looking for an experienced Senior Manager, People Ops to join our People team. This is an exciting opportunity to play a critical role in building out our People Operations team and supporting our high performing, people-oriented workplace. You will work closely with our People team leaders, our People business partners, our Talent team, and with teammates at all levels across Strava. Specifically, you will lead our People Ops function providing support to and be the subject matter expert for our employees.

As a member of the People team and reporting to the Director of People Operations, you will embody our “people-first” culture and continually improve our employee experience via contributing to our People programs and projects. We are passionate about supporting each of our teammates by building equitable and inclusive policies, programs, and practices. It is important that our Senior Manager, People Ops share similar passions and is committed to helping incorporate equitable strategies and policies into Strava's culture and processes over time.

What You’ll Do:

  • People Operations Management:
  • Apply your broad range of People Operations knowledge, exceptional attention to detail, highly organized thinking, strategic mindset, management experience and ability to handle multiple and dynamic priorities.
  • Oversee and develop the People Operations team responsible for payroll administration, employee lifecycle management, leaves administration, PTO programs, and employee records
  • Partner strategically with our HRIS Lead and Benefits Lead to ensure operational excellence and alignment across all people functions
  • Craft, articulate and adhere to the best policies and procedures ensuring they align with US employment law while maintaining the Strava Culture
  • Collaborate with the HRIS Lead to leverage people analytics and drive data-informed decisions across the organization
  • Support all manner of ad-hoc organizational development projects such as talent reviews, engagement surveys, compliance trainings, and as a supporting teammate to our larger People Team in various ways
  • Build and maintain relationships with internal stakeholders and external vendors to optimize our people operations
  • Provide reporting and analysis on the health of our people programs and processes as well as the scalability of our programs as Strava grows over time.
  • People Teammate: Stay closely connected and aligned with our broader People team; contributing as an integral member of the People team, participating in weekly meetings and social events when and where able.
  • Provide leadership and judgment on HR and culture to a passionate employee base.
  • Collaborate cross-functionally with Legal, Finance, IT, and business leaders to align people operations with business objectives
  • Employee Support:
  • Act as the escalation point for complex employee relations matters, partnering with legal when necessary
  • Ensure all employees receive exceptional support on people-related questions through multiple channels
  • Build and optimize self-service tools and knowledge resources that empower employee independence
  • Employee Engagement: Work closely with the entire People team on company culture, our programs and people-approach that blend data insights with care and empathy
  • People Management:
  • Lead and develop the People Operations team, including performance management, OKRs, and career development planning
  • Establish metrics and processes that drive continuous improvement in operational efficiency

What You’ll Bring to the Team:

  • 6+ years experience in People Operations or HR roles, with 4+ years in a management capacity
  • You've thrived in a scale-up environment and understand the unique challenges of rapid growth
  • A track record of both designing and implementing effective processes.
  • Experience leveraging people software (preferably Workday) to drive outcomes, business processes, and people programs.
  • Relevant industry knowledge on best practices and implementation.
  • Strong understanding of US federal and state employment law and compliance requirements, international employment law experience, particularly within Europe, is a plus.
  • Focusing on the details, but always mindful of the big picture.
  • Exercising good judgment when handling sensitive situations.
  • Excellent project management skills with experience managing multiple complex initiatives simultaneously

Compensation Overview:

At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

Compensation: $156,000 - $183,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process.

For more information on benefits, please click here.

Why Join Us?

Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.

Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.

When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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