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Franchise Training Leader (LA&C)

Irvine, CA

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Franchise Training Leader – LA&C is responsible for all things training in the Latin America and Caribbean Business Unit and drives impact across the Taco Bell business through crucial work that they do to ensure our training systems and process are in place with Taco Bell international Franchisees. With this role, the opportunities are endless: including supporting new entries and onboarding our new Franchisees supporting the international growth of Taco Bell. The Franchise Training Leader – LA&C will report to HR Lead – LA&C and work closely with the Associate Manager, International Training.   

The Day-to-Day:

  • Manage and support new market openings by developing and delivering tailored training plans, ensuring smooth launches and franchise success within the LA&C Business Unit.
  • Lead the planning and execution of franchise training programs that ensure consistency with global Taco Bell standards and operational excellence.
  • Manage training program effectiveness by assessing the performance of employees post-training to ensure objectives are met and collecting feedback on training programs and adjust for continuous improvement.
  • Manage training systems within the business unit and ensure consistency within all franchise organizations.
  • Partner with HR Leader to support operation initiatives with training support.
  • Create support materials for Experience windows using templates from the Learning & Development team.
  • Partner with the Learning & Development and HR Technology Team’s to update training materials and brand standards used in restaurants.
  • Partner with the Learning and Development Team for training material translations to support Franchisee growth in the Business Unit.

Is This You?

  • At least 5 years’ experience in people training and development, specifically within the franchise or retail operations environment.
  • Fluent in Spanish and/or Portuguese - both written and spoken
  • In-depth knowledge of franchise operations, with a focus on training system implementation and continuous improvement.
  • Proven ability to design and deliver operational training programs, ensuring alignment with brand standards and operational excellence.
  • Strong understanding of training needs analysis, content creation, and customization to suit operational requirements.
  • Ability to maintain open communication between trainees, management, and franchise leadership.
  • Demonstrated expertise in managing group dynamics, resolving conflicts efficiently, and delivering clear, engaging instructions during training sessions to foster productive learning environments.
  • Experience with Learning Management Systems (LMS), including administration, reporting, and tracking training progress across teams.
  • Project management experience in coordinating and executing training initiatives for multiple franchises or locations

Work-Hard, Play-Hard:

  • Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
  • Onsite childcare through Bright Horizons 
  • Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
  • Onsite dry cleaning, laundry services, carwash, 
  • Onsite gym with fitness classes and personal trainer sessions 
  • Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
  • Generous parental leave for all new parents and adoption assistance program 
  • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care
  • Discounts, free food, swag and… honestly, too many good benefits to name 

 

Salary Range: ­­$96,000 to $112,900 annually + bonus eligibility + benefits

 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and Privacy Notice for California Employees.

 

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