Senior Project Manager, Design

Who we are:

Design by Disruption® is a global design studio housed within TBWA\Chiat\Day and is part of the TBWA global collective, created to unleash the experience soul of a brand across every touch point and channel. We care about craft, and we care a lot. We call this Craft Devotion. We want to make beautiful stuff. We want the design to be thoughtfully, masterfully, and artfully executed across the many touch points that consumers experience from a brand. 

Position Summary

The Senior Project Manager, Design is responsible for the delivery of the design development portion of the agency’s output. They are involved throughout the duration of the project as the connector that holds the design development process together, acting as agnostic steward of the work. In this role they will collaborate with brand PMs to drive seamless communication and integration between design and creative team for to optimize our agency’s creative and design output. They will also provide project management support for new business pitches and ad hoc requests. The role would report into DXD Business Lead and TBWA NY Project Management Lead.

Overall Responsibilities

• Primary point of contact for DxD project intake, ensuring there is a clear design brief and ask and that there is clear alignment between agency core team and DxD
• Manages the communications of the design process, drive timelines for optimum output, and manage the workflow throughout the lifecycle working closely with brand PMs to managing overarching schedules and design development budgets reconciliation 
• Collaborates with Brand PM to manage overall project plan and schedules, scopes, assets, capacity planning, change management and overall project organization 
• Manages internal and client-facing meetings by tracking feedback, requested revisions and establishes clear expectations for delivery and ambitions
• Partners with Production creating work plans and ensures deadlines are met
• Adjusts/refines and shifts priorities across design projects/tasks and co-leads with brand PM internal reviews to ensure that we are on-time and delivering the best work possible.
• Coordinates and runs a weekly design status meeting and provide day-to-day project status to the team
• Handles invoice tracking and account billing for both retainer and project-based accounts
• Organizes the creative briefs on DXD task management system.

Qualifications:

• Must be fluent in Portuguese
• 8-10 years project management, can be combined with production experience; ideally in design projects
• Experience working in a creative environment; from strategy development through to production delivery
• Team player, able to multi-task and problem solve in a fast-paced environment.
• Excellent interpersonal skills, able to establish strong working relationships with cross-functional teams and colleagues of all levels
• Able to work both collaboratively and autonomously for solutions-oriented results
• Clear and concise written and verbal presentation skills and style; proficient in presentation (Google Slides, Keynote, PowerPoint) and workflow software i.e. Smartsheet, Microsoft Project
• Excellent attention to detail and organizational skills.
  
  

As a member of TBWA project management team and  Design x Disruption team, you should be seen as a positive force, always problem solving and offering solutions. As the glue holding the creative development process together, project managers should maintain a good attitude in the face of the many challenges their team members will encounter. They should know how to manage stress, conflict, and adversity in a positive, productive manner.