Product Manager

WHAT WE DO MATTERS:

At TKWW, we champion the power of celebration! Each year, we help millions of couples around the world celebrate the moments that make us. When you join our global team, you join a diverse group of individuals passionate about serving our couples and business partners in more than 15 countries worldwide —including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more. We help people take celebration planning from inspiration to action. When you work for TKWW, you can be sure you will have a team working alongside you that doesn’t just care about the work you do but also the life that you live. We focus on the well-being and development of our employees through various opportunities and celebrate milestones and wins in a big way. After all, celebrations are what we do best.

ABOUT THE ROLE AND OUR TEAM:

The Knot Worldwide is looking for a seasoned Product Manager to join our Paper team within the E-commerce Product zone at The Knot. In this role, the products you will work on help couples find and customize wedding invitations, decor, and gifts/favors that inspire and delight. Our tools power our paper offerings across multiple brands and are integral to solving user pain points and meeting business goals. As a Product Manager focused on eCommerce, you will play a critical role in ensuring our platform's scalability and efficiency in rapidly adding new products to our storefront. You’ll be responsible for enhancing self-service capabilities, empowering our merchandisers and business stakeholders to manage the site independently. Your goal is to build seamless, scalable solutions that drive growth and improve operational agility, enabling our teams to deliver a superior shopping experience.  

We have built a world-class product development team and are passionate about growing product managers into masters of the craft. We have a rich product development program including monthly Product Schools, development budgets, guest speakers, meetups as well as a strong general focus on personal development.

RESPONSIBILITIES:

• Always put our users first
• Be the domain expert for the business logic behind the Paper team
• Collaborate with engineering, design, writers, researchers, and the business to understand our users
• Drive outcome-focused execution - what matters most is how the product impacts our customers and our business
• Understand and analyze data pipelines, algorithms, and automated systems
• Collaborate closely with product leaders across the organization to ensure cohesion between your products and the overall user experience across our Invitations product

SUCCESSFUL PRODUCT MANAGERS HAVE:

• BS in Computer Science or a related technical field, or equivalent experience
• 3+ years of experience in product management or a related role 
• A track record of shipping platforms which support business growth and operational efficiency 
• The ability and mindfulness to communicate clearly and collaborate effectively with many different audiences, including business partners and engineers 
• Analytical and problem-solving experience with large-scale systems
• Strong prioritization skills; great instincts when it comes to what matters, and experience making tough but smart trade-offs
• Experience with production systems for high traffic websites and services
• Experience with major CMS providers a plus

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

• You Dream Big. You iterate and experiment to drive innovation.

• You Love Our Users. You keep our global community at the center of everything you do.

• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.

• You Hustle Every Day. You favor urgency and own your outcomes. 

• You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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