Business Analyst

ABOUT THE JOB

The MJ Companies are seeking a skilled Business Analyst to play a pivotal role in bridging the gap between business needs and technical solutions across our Employee Benefits (EB) and Property & Casualty (P&C) teams. The ideal candidate will excel in gathering requirements, analyzing processes, and collaborating with stakeholders to deliver innovative, data-driven solutions that streamline operations and enhance analytics and automation capabilities. This role is critical in supporting our consolidated team’s mission to drive operational efficiency and enable data-driven decision-making.

ESSENTIAL FUNCTIONS

Requirements Gathering and Analysis:

• Partner with stakeholders to identify and document business requirements for automation, data pipelines, and analytics.
• Translate business needs into technical specifications for data engineers, analytics engineers and automation teams.
• Ensure alignment of deliverables with organizational priorities and goals.

Collaboration and Stakeholder Engagement:

• Act as a liaison between business units and technical teams to foster alignment and effective communication.
• Facilitate workshops and meetings to refine requirements and clarify objectives.
• Manage stakeholder expectations, providing regular project updates and soliciting feedback.

Process and Data Analysis:

• Analyze existing workflows and processes to identify inefficiencies and recommend improvements.
• Work with technical teams to validate data quality and ensure the accuracy of analytics outputs.
• Develop process maps, workflows, and models to support decision-making.

Documentation and Testing:

• Create and maintain comprehensive project documentation, including user stories, use cases, and test plans.
• Coordinate and participate in user acceptance testing (UAT) to ensure solutions meet business requirements.

Reporting and Insights:

• Collaborate with analytics teams to define and implement KPIs and metrics.
• Coordinate and participate in user acceptance testing (UAT) to ensure solutions meet business requirements.
• Support the creation of dashboards and reports that track project outcomes and inform decision-making.

COMPETENCIES

Tech Savvy:

• Demonstrates strong understanding of data pipelines, analytics workflows, robotic process automation, and business intelligence tools like Power BI, Tableau, or Looker.

Action Oriented:

• Takes initiative to learn new skills and takes on challenges with a sense of urgency.

Collaborates:

• Engages effectively across teams, fostering collaboration to deliver technical solutions aligned with business needs.

Ensures Accountability:

• Takes ownership of tasks, ensuring high-quality outcomes, particularly in requirements gathering and stakeholder management.

Drives Results:

• Proactively identifies opportunities for process improvement, enabling impactful automation and analytics initiatives.

Manages Ambiguity:

• Thrives in dynamic environments, navigating evolving business needs and data systems to deliver results.

Nimble Learning:

• Seeks opportunities to grow technical and business knowledge, adapting to new tools and processes to support team success.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Data Analytics, Information Systems, or a related field.
• 3+ years of experience in a business analyst role, preferably in data or technology-driven environments.
• Proficiency in SQL and familiarity with BI tools like Power BI, Tableau, or Looker.
• Strong analytical skills and problem-solving mindset, with experience in process improvement and requirements gathering.
• Excellent communication and collaboration skills, with the ability to convey technical concepts to non-technical stakeholders.
• Preferred: Experience in Employee Benefits or Property & Casualty domains, familiarity with Agile methodologies.

TECHNICAL FUNCTIONS

• Foundational understanding of data systems, including pipelines, data transformation, and business intelligence platforms.
• Experience working in cross-functional teams to align technical solutions with business objectives.
• Ability to document workflows, map processes, and analyze data for actionable insights.
• Knowledge of data governance and quality practices is a plus.