Senior Product Manager - Credit

TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 13th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families. 

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. 

We are looking for an experienced and strategic Product Manager – Credit to lead the development and optimisation of our credit product offering. In this role, you will be responsible for defining the product vision and roadmap in alignment with business objectives, overseeing the entire credit lifecycle, and delivering best-in-class customer experiences. You will work cross-functionally to ensure product solutions are scalable, compliant, and user-centric, while driving key outcomes such as increased conversion, reduced acquisition costs, and improved customer satisfaction. The ideal candidate will bring a strong background in retail credit, proven experience in product management, deep understanding of UX principles and risk management, and the ability to work effectively with stakeholders at all levels, including executive leadership.

Here’s what you’ll be doing as Product Manager - Credit:

• Shaping the vision and long-term roadmap for credit products in alignment with overall business objectives
• Liaising with external partners to deliver innovative solutions
• Leading the development and continuous improvement of credit products
• Overseeing the entire credit lifecycle - ensuring seamless and intuitive customer journeys
• Enhancing customer engagement through data-driven UX decisions and ongoing experimentation
• Designing and optimising product funnels to maximise conversion and offer acceptance rates
• Driving efficiency in customer acquisition by lowering costs and elevating satisfaction with credit offerings
• Championing user clarity, simplicity, and transparency across all aspects of the credit experience
• Building and nurturing strategic partnerships to support product scale, functionality, and market relevance

Here’s what we expect from Product Manager - Credit:

• 5+ years of experience in Product Management, consumer credit. Broader banking, card or wallet-related domains would be welcome
• Hands-on experience building and scaling retail credit products
• Proven ability to lead cross-functional teams and work closely with C-level stakeholders
• Expertise in new product design, UX/UI principles, and user research
• Experience in risk management within financial services
• Solid data analysis capabilities (SQL, Python or similar)
• A structured, detail-oriented, and ownership-driven mindset
• A strong customer-first mindset with a data-informed approach
• Strong communication, interpersonal, and negotiation skills

What we believe

At TransferGo, we offer competitive rewards to all people. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in-person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers.

What We Offer:

• Competitive Salary: Starting from €5000 - €7000 (gross) per month, depending on experience
• Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one
• Annual Development Budget: €1,000 to invest in your personal and professional growth
• Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office 2 days a week
• Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
• Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration
• Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,  marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via dpo@transfergo.com