Operations Manager, Picnic - Phoenix

Who we are 

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

 

About The Role

We are looking for an Operations Manager in Phoenix. This high-impact role combines strategy, analysis, and operational excellence. 

 

What You’ll Do

• Design metrics and analytics frameworks to measure team performance and/or the success of other strategic initiatives within the business unit
• Build and maintain reports, dashboards, and visualizations to track key performance metrics and drive business decisions using SQL, Looker, Tableau, or other BI solutions
• Perform deep dive analysis of operating metrics at country/region level, providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions
• Identify and implement new processes and improvement opportunities to maximize Business Operations and Operations Teams' productivity based on analysis
• Assess new business requirements, design and communicate new operating procedures to all relevant stakeholders, including documentation, tools, and processes
• Run end-to-end operational metrics, diving facility performance metrics, across the organization, and provide monthly and quarterly reports to business leaders
• Implement/Facilitate operations enablement efforts, such as training and developing operational collateral 

 

What We’re Looking For

• Great communication skills.
• Data Analytics.
• Process Builder
• SQL is a plus
• Hustle

 

What else you need to know 

 

This role is based in our Phoenix office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Picnic. 

 

Ready to join us as we serve those who serve others? 

 

#LI-Onsite