Social Media Community Manager

About Turing

Based in Palo Alto, California, Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilingualism, STEM and frontier knowledge; and leveraging that expertise to build real-world AI systems that solve mission-critical priorities for Fortune 500 companies and government institutions. Turing has received numerous awards, including Forbes's "One of America's Best Startup Employers," #1 on The Information's annual list of "Most Promising B2B Companies," and Fast Company's annual list of the "World's Most Innovative Companies." Turing's leadership team includes AI technologists from industry giants Meta, Google, Microsoft, Apple, Amazon, Twitter, McKinsey, Bain, Stanford, Caltech, and MIT. For more information on Turing, visit www.turing.com. For information on upcoming Turing AGI Icons events, visit go.turing.com/agi-icons.

Turing is looking for a platform-native social media community manager, particularly adept at X (Twitter), who understands how to optimize social channels as well as keep their finger on the pulse of AI and tech. This person will own the real-time social strategy, ensuring Turing stays at the center of the AI discussion. They will be responsible for tracking LLM trends, research breakthroughs, industry, and investor moves while engaging with key influencers, companies, investors as well as thought leaders in the AI space.

The ideal candidate has a proven track record of building brands on social media, managing multiple communities, driving strong engagement, and executing a social strategy that supports business goals.

Key Responsibilities:

• Cultivating communities across X and a wide variety of other social media channels (LinkedIn, Instagram, Facebook, TikTok, YouTube, Threads, etc.) for brands on a daily basis by accurately posting and/or scheduling content, reactively and proactively engaging with audiences
• Write and produce socially native content, including visuals, short-form video, and text-driven posts optimized for engagement on X and LinkedIn.
• Actively monitor AI leaders, companies, and influencers to create dynamic, engaging content that positions Turing as an industry leader.
• Publish high-impact content, including Twitter threads, commentary on AI innovations, and trend-driven posts.
• Leverage social listening tools (Meltwater, Sprout) to track competitor activity, customer insights, and key AI industry trends.
• Work cross-functionally with AI SMEs, leadership, and marketing teams to shape Turing’s voice in the AI conversation.
• Create an integrated content calendar for X (Twitter) and LinkedIn that aligns with AI product launches, model updates, and key industry moments.
• Collaborate with designers and content teams to develop compelling visuals and video content optimized for engagement.
• Establish performance benchmarks and implement a measurement framework to track content impact, engagement growth, and audience insights.
• Execute rapid-response content based on real-time industry developments, ensuring timely and relevant brand messaging.
• Encourage employee and leadership engagement through an internal advocacy program to amplify Turing’s social presence.

Requirements:

• 2+ years of experience managing social media communities for a technology brand, startup, enterprise or AI-related organization, with a strong emphasis on X (Twitter) and LinkedIn.
• Must be able to demonstrate strong experience across X (Twitter)
• Proven experience in driving social engagement, community growth, and real-time content execution across X(Twitter) and other social media platforms.
• Working knowledge of AI, LLMs, and tech trends, with the ability to translate complex topics into engaging social content.
• Strong ability to write and produce social-first content, including copy, visuals, and short-form video.
• Strong understanding of social data and analytics, with the ability to derive insights and make strategic recommendations.
• Ability to thrive in a fast-paced environment, executing high-quality content quickly in response to industry developments.
• Experience in content publishing and analytics tools such as Sprout, Hootsuite, and Meltwater.
• Excellent written and verbal communication skills, with the ability to craft sharp, impactful messaging.
• Demonstrated ability to work cross-functionally, collaborating with executives, SMEs, and marketing teams.

Preferred Qualifications:

• Experience managing communications in the AI or enterprise tech space.
• Experience creating and implementing social listening frameworks.
• Knowledge of platform algorithms, best practices, and growth strategies.

Advantages of joining Turing: