Event Manager, Global Events

See yourself at Twilio

Join the team as Twilio’s next Event Manager, Global Events.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Job

As an Event Manager at Twilio, you will play a crucial role in planning and executing third-party events. This role will support Industry events by leading and managing 3rd party events that include but are not limited to on-site support, beginning to end event planning, communications and logistics for in-person events. This role demands a high level of detail orientation, project management expertise, creativity, and the ability to collaborate across various stakeholder groups globally.

Responsibilities

In this role, you will be responsible for:

• Event Planning and Execution: Lead the entire event planning process, project management amongst stakeholders, and onsite execution of key industry events
• Budget and Vendor Management: Collaborate with team members and vendors on budget planning and maintain up-to-date event budgets. Manage vendor and stakeholder relations throughout the event planning process.
• Procurement and Contracting: Handle the procurement and contracting processes for industry events, ensuring all agreements align with Twilio’s standards and requirements.
• Project Management: Drive project management across all events, implementing processes and strategy to enhance efficiency and scale our event operations.
• Event Measurement and Reporting: Be responsible for event measurement, providing detailed reports and communications regarding event outcomes and ROI.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Proven experience in event management, especially with third-party and industry-specific events.
• Strong experience in contract management and procurement related to events.
• Demonstrated ability to work collaboratively with multiple stakeholder groups across different regions.
• Highly process-oriented with a knack for implementing new processes to improve efficiency.
• Proven ability to maintain event budgets
• Detail-oriented with excellent project management skills, capable of managing multiple projects and events simultaneously.
• Excellent communication skills, both written and oral, with strong analytical abilities.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in British Columbia.: $81,000 - $101,200 CAD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.