Senior Manager, Integrated Campaigns

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Integrated Campaigns

About the job

This position is needed to lead Twilio’s integrated campaigns motion designed to bring awareness to and generate pipeline for Twilio’s communications and data solutions.

As a member of the Twilio’s Campaigns and ABM team, the Senior Manager, Integrated Campaigns is responsible for owning, developing and executing campaigns that drive awareness, capture demand and deliver pipeline for our NAMER market. This individual will manage a team, and reports directly to the Director of Campaigns Marketing. This role is highly cross-functional, working closely with product marketing, content, brand and more to design end-to-end campaigns that deliver on shared objectives. You have a proven track record of leading multi-channel campaigns with success, being collaborative and finding opportunities to strategically uplevel marketing efforts. 

The ideal candidate is passionate about understanding the buyer journey at each stage of the funnel, has the ability to translate messaging frameworks into campaigns that convert to pipeline and thrives in a collaborative environment. You recognize the value of running an integrated campaign motion, and have the ability to think both strategically and execute at an operational level with ease. You have a desire to insert humanity, humor and creativity into B2B marketing.

Responsibilities

In this role, you’ll:

• Manage a team working to execute a full-funnel solutions campaign strategy aimed at generating awareness, capturing demand and delivering pipeline
• Own, design and execute end-to-end, multi-channel campaigns that drive cohesion across various tactics, including customer journey mapping, campaign development, content maps, nurture, events, and digital programs, in an effort to create a consistent customer experience
• Partner with product marketing, content, brand and sales teams to ensure the messaging is consistent and appropriate for the campaign goal and ensures alignment with target markets, personas, solutions and use cases
• Manage relationships with agency partners and build necessary processes with in-house creative team to help develop and execute on creative campaign themes and activations
• Analyze full-funnel campaign performance, surface insights and provide recommendations for optimizing results, always striving to innovate and test new concepts and creative ideas 
• Build strong relationships with key cross functional stakeholders across the GTM organization to ensure campaign enablement and engagement, helping to identify coverage gaps and proposing solutions to ensure effective follow up on engaged accounts
• Develop scalable, repeatable campaign processes that can be scaled regionally and vertically 
• Present campaign strategies, progress and outcomes to senior leadership and serve as a strategic partner to other marketers to help shape, prioritize and operationalize campaign plans

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• 12+ years of experience developing and executing strategic B2B campaigns and/or demand generation programs that drive ROI
• Deep understanding of full funnel marketing tactics and metrics by stage (from awareness to pipeline) and ability to use data to guide decision-making and resource allocation
• Demonstrated experience working with and organizing across key marketing functions to ensure holistic campaign assembly and alignment to business objectives and messaging
• Strong writing skills, with the ability to communicate complex ideas in simple terms with brand voice and conversion in mind
• Experience partnering closely with internal creative teams and agency partners 
• Exceptional communication skills, both verbal and written, with the ability to establish credibility upwards and cross-functionally to drive collaborative decision making, alignment, expectations and success
• Understanding of partnering with sales to create, refine, and measure campaign success
• A champion for fostering a culture of trust through feedback, communication, and transparency
• Help define campaign budget needs; manage and work within budget
• Experience managing a high-performing team

Desired:

• Hands-on experience with marketing metrics and sales tools (ex. Excel, Tableau, Salesforce) - attribution reporting is a major plus
• Copywriting for B2B software companies
• Paid acquisition, performance marketing and/or A/B testing experience 
• Excellent presentation skills, including an ability to communicate effectively with executives, GTM leaders and a diverse array of stakeholders.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500 - $190,600.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $161,500 - $201,800.
• Based in the San Francisco Bay area, California: $179,400 - $224,200.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted April 10, 2025 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.