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Director, IT and Security

Remote, USA

Twin Health 

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. 

Working here  

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what’s needed to create impact for our members, partners, and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. Twin Health has the backing of leading venture capital funds including ICONIQ Growth, Sequoia, and Sofina, enabling us to scale services in the U.S. and globally and help solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!

Excited to join us and do your part in improving people’s health and happiness?

Opportunity 

Twin Health’s product is an innovative Metabolic Health platform that uses our patented Whole Body Digital Twin technology to drive better outcomes for our Members and Clinical Team; it consists of our AI and Sensor platform, a Mobile App for Members, and Mobile/Web Apps for our Clinical Team.

We are looking for a Director of IT and Security to oversee our IT team and Information Security efforts at Twin. The ideal candidate will be an innovative problem solver with a passion for both information security and technology. This position will report to the Chief Technology Officer and collaborate closely with our Engineering, Legal, and Compliance teams.

Responsibilities 

  • Oversee IT and Information Security efforts at Twin
  • Lead and manage a team of IT and security professionals, fostering a culture of innovation, collaboration, and continuous improvement
  • Respond to and manage partner inquires as it relates to IT and Information Security procedures to Twin
  • IT Operations
  • Oversee Twin’s IT team, supporting Information Systems needs across the company in a distributed environment spanning laptops, cloud services, IVR/phone systems, and third-party services
  • Ensure high-quality operations and support for Twin’s enterprise IT systems
  • Oversee vendor relationships and contracts for technology suppliers, cloud providers, and other third-party services
  • Information Security
  • Manage Twin’s information security program, defining policies and procedures, driving implementation across all departments at Twin (including Engineering, Operations, and Clinical), and both educating and promoting a strong security/privacy culture across the organization
  • Direct operations and security of internal and  Enterprise and Client Hosting environments 
  • Identify and assess security risks, implement measures to mitigate them, and manage the organization's response to security incidents and breaches. 
  • Lead compliance and auditing programs for Twin, including HIPAA, SOC 2, and HITRUST
  • Serve as Twin’s HIPAA Security Officer
  • Lead security evaluations and risk assessments for vendors and external partners
  • Additional duties as assigned

Qualifications 

  • Bachelor’s Degree in Computer Science, Information Systems, Information Security, or a related field
  • 5+ years experience leading IT and Information Security teams
  • Experience with leading efforts for SOC 2 (required) and HITRUST (desired) certification
  • Experience in information security and privacy for healthcare
  • Demonstrated ability for cross-functional collaboration and clearly communicating security/privacy concepts to diverse audiences
  • This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits  

The compensation range for this position is $200,000-$220,000 annually. 

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

  • A competitive compensation package in line with leading technology companies
  • As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
  • Opportunity for equity participation 
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

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