People Operations Business Partner

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid) minimum $50,000 - maximum $250,000 (1x annual salary)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The People Operations Business Partner provides strategic partnership to designated departments, aligning people strategies with departmental goals and objectives.  The role will proactively assess, analyze, and identify talent needs within their assigned departments, and provide consultation to leaders on a variety of talent management solutions, including, but not limited to organizational design and development, succession planning, career pathing, and employee performance and engagement. 

This position will also foster effective relationships within the People Team, and across various departments to ensure engagement of relevant stakeholders, and delivery of appropriate talent solutions, and will review and leverage data to provide actionable insights for effective business decisions.

What you’ll do:  

1. Provide Talent Management Thought Leadership: In assigned areas, consult with business leaders to identify, prioritize, and build effective organizational capabilities, structures, and processes. Leverage business acumen to address talent needs, and facilitate data driven decisions to achieve objectives and outcomes.  Advise assigned leadership teams in a variety of talent management areas, including but not limited to strategic workforce planning, career pathing, succession planning, organizational design, headcount planning and calibration, change management, etc.    
2. Lead Team Member Mobility Processes: Manage planning and execution of people mobility practices, including job creation and documentation, and administration of promotions, transfers, and other people movement requests from assigned groups.  Maintain current understanding of department organization structures and advise leaders on potential career and talent management practices related to team member mobility. 
3. Provide Talent Data Insights: Identify and analyze trends in talent metrics and recommend appropriate actions based on department measures, organizational strategies, and industry best practices.  Interpret and communicate data reflected in various sources (e.g., employee relations dashboard, engagement survey results, finance and headcount data, and department-specific talent data dashboards, etc.) to appropriate stakeholders with recommendations for action.  Work with appropriate stakeholders to identify and create new metrics, reports, or dashboards, as needed.
4. Drive People Team Initiatives to Assigned Areas: Educate and provide real-time guidance to leaders on how to apply People Team tools and services based on their business needs.  Engage with stakeholders as needed to ensure that solutions are flexible enough to meet the needs of various departments.
5. Lead Performance Management Process: Lead the performance review process in close partnership with the People team and departmental leadership.  Share training on review process and advise leaders on performance management and career development best practices.  Support team member development in coordination with leaders (e.g., create personal development plans leveraging learning and development resources).
6. Support People Team Projects/Initiatives: As assigned, partner with relevant stakeholders to support the design, development, and delivery of new People Team projects or initiatives.  Provide feedback on departmental needs related to such projects.   
7. Support Team Member Engagement Practices: Guide leaders in analysis of team member engagement ratings and facilitate leadership discussion for action planning sessions. Identify opportunities to enhance connections between team members and management throughout the team member life cycle, consistent with the organization’s mission and culture.  
8. Perform other duties as assigned. 

Career Level Expectations: 

• Recognized subject matter expert in job area typically obtained through advanced education and work experience.
• Manages large projects or processes with limited oversight from supervisor.
• Coaching, reviewing and delegating work to lower-level professionals.
• Handles difficult and often complex problems.
• Desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree or equivalent combination of education and experience required.
• 8 years of experience in Human Resources, including work as a leader or senior level individual contributor.
• Ability to interact professionally with all team members, vendors, and related stakeholders.
• Superior relationship skills, including the ability to influence leaders and shape favorable outcomes for the department and organization.
• Ability to work and interact professionally in a diverse and inclusive work environment.
• Strong time management, task management, and organizational skills in order to effectively manage multiple competing priorities.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to contribute to a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• HR certification (e.g., SHRM-SCP, SPHR).
• Experience gained from specific Human Resources centers of excellence (e.g., Talent Acquisition, Benefits, Compensation, or People Relations.
• Prior leadership experience, or experience influencing leaders in HR setting.
• Experience collaborating across P&C functional areas.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance: 

• Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations, and internal policies and procedures.   
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands: 

• This is a remote position. 
• Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection. 
• May require setup of computer equipment; accommodation consideration available upon request. 
• Flexibility to work evenings and weekends, as needed. 

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/