Veterinary Phone Operator

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

We’re excited to share that Garden State Veterinary Specialists in Eatontown, NJ is looking for a Phone Operator to join our busy hospital team!
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The Phone Operator plays a vital role within the Client Services Team, delivering exceptional service to our clients, referring veterinarians, and the entire GSVS team

About GSVS: We are a multispecialty practice with boarded veterinary specialists in Emergency and Critical Care, Surgery, Internal Medicine, Neurology, Oncology, Dermatology, Cardiology, Rehabilitation, and Ophthalmology. We have also been treating felines with hyperthyroid disease with radioactive iodine since 2001!

Why GSVS: We are not your typical veterinary hospital! We know the winning recipe to maintain the care and compassion that our patients depend upon us for to create a safe and supportive space for you to put your skills to use, develop new skills, and be a part of our highly collaborative, fun, and friendly team! We are proud of our company culture and positive staff engagement within a fast paced, learning environment; and our associate employment longevity is proof of our commitment to take care of one another, and provide the highest standard of care to the patients we serve.

As a Phone Operator, you’ll be one of the first voices our clients hear—so your role is super important! You’ll help keep things running smoothly by:

• Answering incoming calls quickly and with a warm, professional attitude
• Providing helpful information and support to clients
• Taking clear, detailed messages and making sure they get to the right team member
• Transferring calls to the appropriate person or department
• Scheduling appointments accurately and efficiently
• Building great relationships with our clients and referring veterinarians

About you:

• 1-year preferred experience in a client service role
• Excellent communication skills are expected as you will act as a liaison between the clients and the clinical staff
• Organized
• Multi-tasker
• Active listener
• Proactive and attention to detail
• Excellent communication skills
• Empathy and compassion for our clients
• Ability to be discreet and professional when appropriate
• Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community

Schedule Openings:

• Tuesday, Thursday, Friday, and Sunday, 9am – 7:30pm (Some holidays are required)

Salary: $21/hr

GSVS is proud to offer the following benefits:

• Health, dental, and vision insurance, with HSA option- some plans paid 100%
• Maternity/Paternity leave
• Retirement Plan – 401K with employer match
• Employee Referral Bonus
• Paid Time off
• Mental health support with Talkspace
• Uniforms provided
• Pet discounts for medical care

Garden State Veterinary Specialists is located at 246 Industrial Way, Eatontown, NJ 07724​.

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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