Site Reliability Engineer III (Heavy K8, observability)
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters
As a Site Reliability Developer in our Shrd Srvcs Engineering Team, you’ll build internal tools that enhance employee efficiency, reduce MTTR, and improve communication. You’ll work across the full software development lifecycle—from backend to frontend, architecture, and performance—collaborating with experienced developers in a scrum team. Beyond development, you’ll partner with teams across the organization to solve challenges related to large-scale, distributed, and fault-tolerant systems.
If this sounds like you, keep reading! 🚀
What you'll do
- Drive platform reliability by designing and implementing robust solutions.
- Develop software and tooling to enhance performance, stability, and scalability.
- Collaborate closely with development teams to improve system architecture.
- Monitor application & infrastructure metrics to optimize software performance.
- Build resilient, scalable, and secure solutions for mission-critical systems.
- Apply expertise across software, infrastructure, and security for end-to-end reliability.
- Champion best practices and foster an Agile engineering culture.
What you'll bring
- 5+ years of experience in cloud infrastructure, software development, and systems design.
- Strong expertise in high-availability cloud architecture and Infrastructure as Code (IaC).
- Proficiency in coding and debugging using Python, Go, or Ruby.
- Hands-on experience with CI/CD tools like ArgoCD, GitHub Actions, and automation frameworks.
- Deep knowledge of Kubernetes, Terraform, Ansible, and containerization technologies.
- Expertise in monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, Victoria Metrics).
- Solid grasp of algorithms, data structures, and system design principles.
What's in it for you
- Attractive DTO policy
- Private Medical Insurance with optional dependent coverage
- Educational Assistance Reimbursement Program
- Opportunities for reimbursement for conferences, trainings, and other personal development events
- Maternity and Paternity Leave
- Ask recruiter for country specific information
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Who we are:
At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.
Join us to be part of a dynamic team committed to shaping the future of connectivity!
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
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