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Head of Communications

Greenwich, CT - Hybrid

WHO WE ARE:  

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE: 

Zinnia is seeking a dynamic Head of Communications to lead transformative communication strategies that drive employee engagement and support our ongoing business transformation. This role requires a leader who thrives in a fast-paced, evolving environment and is excited by change rather than maintaining the status quo. You will translate Zinnia’s strategic priorities into impactful communication initiatives that support our shift from bespoke services to standardized, product-led solutions. This means partnering with key stakeholders—including the People team, Marketing, senior leadership, and external vendors—to craft compelling messages that resonate with our global workforce of over 3,000 employees. As we undergo significant transformation following several strategic acquisitions, we need someone who can make complex topics simple, intuitive, and engaging. You’ll play a critical role in ensuring employees are informed, aligned with our vision, and motivated to become ambassadors for Zinnia. The ideal candidate is a strategic thinker passionate about change management, adept at delivering clear and impactful messaging, and a creative problem solver who continuously explores new ways to engage employees. Aligned with our core values of be bold, team up, and deliver value, you will guide teams through change and shape Zinnia’s future success.

WHAT YOU’LL DO:  

  • Create new, and improve existing, internal communication channels for driving employee engagement and to share strategic information with employees.
  • Partner with external marketing vendors to align communication strategies, manage agency relationships, and ensure consistent messaging across all channels to effectively amplify the company’s brand and strategic initiatives.
  • Build internal communications editorial plans, calendars, and publishing schedules
  • Manage the editorial calendar and content balancing input from key internal stakeholders across a range of business lines and geographies
  • Research, write, and edit content pieces/assets including articles, slack messages, emails, scripts, memos, and other communication collaterals
  • Research, write, and edit content for the internal newsletters and external publications.
  • Manage deadlines for multiple projects simultaneously and meet changing demands and adapt to frequently changing priorities
  • Identify measurements for all communications-related materials and routinely analyze communications performance
  • Champion the use of collaboration tools and such to ensure team members stay engaged and informed
  • Act as a communications partner for internal groups and help them develop narrative plans that tie multiple communication moments together into broader strategies
  • Understand and translate the Zinnia brand and style guidelines into a clear, confident, and human voice

WHAT YOU’LL NEED:  

  • Experience in supporting business transformation
  • Fintech or Insuratech experience or a closely related field
  • Bachelor’s degree in Communications, English or a related field
  • 15+ years of writing/editing/proofreading experience in corporate communications, journalism, publishing, public relations, marketing or related field, including five years of people management experience.
  • Partner with stakeholders to help execute on board preparations, agendas, and organize monthly business reviews
  • Conceptual, creative thinker with a passion for writing, story-telling, and the willingness to learn from others
  • Flexibility to change communication strategies as the business requires.
  • Ability to structure and conduct interviews and other fact-finding research efforts and synthesize findings into key points
  • Strong project management and organizational skills
  • Excellent interpersonal skills
  • Experience in dealing with executive leaders
  • Experience in a corporate environment
  • High attention to detail and accuracy
  • Passion for storytelling and ability to research, write, and edit content

WHAT’S IN IT FOR YOU?  

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $200,000 - $250,000, dependent on skills and location. The salary range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location and may be above or below the stated amounts. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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