Lead Technical Program Manager/Lead Producer - Systems, ZMGT

Who We Are:

Zynga is a global leader in interactive entertainment with a mission to connect the world through games and a wholly-owned subsidiary of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). With massive global reach in more than 175 countries and regions, the combined diverse portfolio of popular game franchises has been downloaded more than 6 billion times on mobile, including Star Wars™: Hunters, CSR Racing™, Dragon City, Empires & Puzzles™, FarmVille™, Golf Rival™, Hair Challenge™, Harry Potter: Puzzles & Spells™, High Heels!™, Merge Dragons!™, Merge Magic!™, Monster Legends, Toon Blast™, Top Eleven, Toy Blast™, Two Dots, Words With Friends™, and Zynga Poker™.Founded in 2007, Zynga is headquartered in California with locations in North America, Europe, and Asia. For more information, visit www.zynga.com or follow Zynga on Twitter, Instagram, Facebook, or the Zynga blog

Position Overview:

Zynga is looking for a highly motivated Lead Technical Program Manager/Lead Producer to join our outstanding Zynga Mobile Game Tech division. The immediate area of responsibility would be leading the Systems team; however, as you grow into the role, you will own additional initiatives/teams. This position will own overall project planning, including schedule management and capacity planning. As a team lead team you should inspire and empower pods while ensuring that projects are completed successfully and in alignment with org objectives.

Under the direction of the Director of Program Management, you will work with engineering and product management leadership, other producers, and game/partner teams to balance a set of commitments with predictable execution. You should be able to facilitate tough trade-offs along the way, take care of any team conflicts, and be tactical enough to know when to roll up your sleeves. You should proactively spot areas for improvement, then energetically drive those improvements all the while encouraging collaboration and common purpose within the team. If this sounds like you, we would love to hear from you!

As a Producer in Zynga, you will become a member of the Production at Zynga (PaZ) community and enjoy a full array of career development opportunities and support channels that will bolster your growth as a Producer. You will join a group of 200 strong best-in-class Producers and gain access to Production-specific and carefully crafted offsites, events, trainings, tools, mentorship programs, strike teams, swag, and awards.

What You'll Do:

• Build and manage the team's roadmap, schedules, and capacity plans and ensure efficient delivery of all projects.
• Provide guidance and goals for all pods in the team. Work closely with pods to establish clear objectives and important metrics, ensuring they are in line with overall organizational goals.
• Hold the team accountable to enforce project deadlines assertively, ensuring timely and high-quality deliverables.
• Take the lead in identifying dependencies, risks, and issues, and work with customers, partners, and team members to develop and implement effective strategies to mitigate them.
• Make timely and firm decisions to ensure that key objectives and prioritized commitments are delivered on time.
• Manage and mentor a team of Project Managers/Producers, supporting standard methodologies, ensuring the delivery of quality work, and fostering professional development.
• Lead and drive continuous process improvements in project management methodologies, enhancing efficiency, and effectiveness across all of Mobile Game Tech.
• Facilitate clear and effective communication regarding objectives, progress, and challenges to ensure goals are met.
• Initiate, cultivate, maintain, and lead others toward positive working relationships with internal and external organizations.
• Passionately articulate goals and team principles to help form a stimulating and fun work environment and culture.
• Work closely with team members, customers, and partners across time zones in North America, Europe, and India.

What You Bring:

• 8+ years program/project management experience
• 5+ years experience leading technology-focused agile scrum teams and comfortable working in a hybrid waterfall/agile setting
• 2+ years experience in people management
• Demonstrate outstanding organization, communication and leadership skills
• Ability to navigate complex scenarios with customers through the use of tact, conflict resolution, and bargaining skills
• Expertise in JIRA or similar project management tools
• Expertise in data analysis
• Ability to lead under ambiguity, balancing multiple work-streams and priorities
• Must be self-directed, detail oriented, and a problem solver

Bonus Points:

• Computer science or technical degree
• Agile certifications, PMP certification
• Comfortable switching between strategy and tactics depending on the scenario
• Experience running a team who works on projects and supports live services and products simultaneously
• Experience collaborating with teams responsible for Cloud infrastructure and Kubernetes orchestration, as well as DevOps and CI/CD pipeline management.

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

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We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.  Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.  Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.  Zynga’s  in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).