Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights. Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for a Lead Applied AI Engineer to help advance the next chapter of Konovo’s AI-native platform. AI is already embedded in our product and internal tooling. Your role will be to deepen, scale, and operationalise those capabilities across our platform, data systems, and engineering workflows with production reliability and enterprise discipline. You will partner with global engineering, data, and product teams to translate real business problems into production-ready AI solutions. This is a hands-on role for someone who understands both the promise and limits of modern AI. You will design thoughtfully, build pragmatically, and ship responsibly. Your work will directly shape how our customers and employees experience AI at Konovo. You will operate in an environment where AI decisions impact enterprise customers globally and must meet high standards of reliability, compliance, and performance. AI is a strategic differentiator for Konovo. As a globally scaled healthcare intelligence company service hundreds of enterprise customers, AI at Konovo must accelerate innovation while protecting reliability, data integrity, and customer trust. How You’ll Make an Impact: Design, build, and deploy production-grade AI and LLM-powered features within our intelligent platform Improve model performance, reliability, observability, and cost efficiency in enterprise-scale production environments Collaborate with product and engineering teams to translate business requirements into scalable AI solutions Advance our provider-agnostic AI architecture to enable secure access to multiple LLM ecosystems Build internal AI tooling that enhances engineering productivity and broader employee workflows Establish best practices for model evaluation, prompt engineering, testing, and governance Ensure responsible AI implementation aligned with data privacy, security, and compliance standards Design AI systems with strong guardrails around privacy, auditability, global regulatory requirements, and long-term maintainability Contribute to architectural decisions as we evolve our modern data stack and AI platform capabilities Mentor engineers and raise the technical bar for applied AI across the team Evaluate emerging AI capabilities rigorously, adopting what delivers measurable value while avoiding unnecessary complexity or hype What We’re Looking For: A proactive and strategic thinker with strong analytical and problem-solving skills. 5+ years of experience building and deploying AI/ML systems in production environments Strong hands-on experience with LLM integration, prompt engineering, model evaluation, and performance optimisation Experience building AI systems where reliability, compliance, and uptime are business-critical Proficiency in Python and experience working with modern AI frameworks and libraries Experience building systems in cloud environments such as AWS, Azure, or GCP. AWS preferred. Strong understanding of data architecture, APIs, and scalable backend systems Experience working in product-focused engineering teams, not just research environments Ability to balance innovation with product stability, cost discipline, and measurable business impact Comfort explaining AI trade-offs and feasibility clearly to both technical and non-technical stakeholders Experience working across timezones and collaborating with global teams Bachelor’s in Computer Science, Artificial Intelligence, Machine Learning, or a related field Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively. Bonus Points For Experience with: Vector databases, retrieval-augmented generation (RAG), or model orchestration frameworks Databricks, Snowflake, or modern lakehouse architectures Healthcare, research, or data-intensive domains Why Join Konovo? Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected. Join a fast-growing global team with opportunities for professional growth and advancement. Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility. Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance. Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience. Make a real-world impact by helping healthcare organisations innovate faster. This is just the beginning of what we can accomplish together. Join us at Konovo and help shape the future of healthcare technology!   Apply now to be part of our journey.  

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.  Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.  As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for a Data Processing Specialist to contribute to our mission by ensuring deliverables are produced in a timely manner and in accordance with client specifications. You will play a key role in connecting data to client outcomes, ensuring accuracy, speed, and consistency across every project. How You’ll Make an Impact:  Maintain project oversight and communicating with our clients to ensure their requirements are being met. Work closely with our Client Services and Programming teams to ensure thorough understanding of project and data requirements. Utilize all tools made available by Konovo to facilitate efficient and accurate deliverables. These may include proprietary platforms, standard industry tools and/or AI-assisted technology. Ensure business needs are met through effective execution.   What We’re Looking For:  Three+ years of experience in Market Research Data Processing with clear ownership of deliverables Demonstrated strong analytical thinking and problem-solving, with the ability to identify issues early and resolve them effectively Proficient in at least one industry-standard tabulation tool, with a clear track record of learning and adopting new tools quickly Communicates clearly and confidently with both internal teams and clients, ensuring alignment on requirements and outputs across global teams Operates with high attention to detail and consistently delivers accurate, client-ready work in fast-paced environments Adapts quickly to changing priorities and works collaboratively across teams to move projects forward Fluent in English, with strong written and verbal communication skills Why Join Konovo?  Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.  Join a fast-growing global team with opportunities for professional growth and advancement.  Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.  Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.   Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.  Make a real-world impact by helping healthcare organisations innovate faster.  If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!    Apply now to be part of our journey. 

Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.  Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.  As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for an Outreach Specialist to contribute to our mission by helping us to engage and activate healthcare providers to participate in impactful and rewarding research opportunities. You will be the voice of Konovo as you speak with Healthcare Providers across the globe about the opportunities to participate in healthcare market research that Konovo offers. How You’ll Make an Impact:  Engage new healthcare professionals (doctors, nurses, technicians etc) to participate in paid market research via phone and email  Remind existing members who have agreed to participate in market research of opportunities associated with their account via phone and email   Deliver clear and effective written and verbal communication in English to both internal teams and external stakeholders.  Ask a series of scripted questions over the telephone to determine whether research opportunities fit the prospective participant’s experience  Use Excel, Outlook, Teams, and Salesforce to track efforts and communicate across departments  Work both independently and with colleagues and senior staff to support production   Support operations team with independently managed phone-based tasks such as reminder, confirmation, and scheduling calls to participants in research studies  Ensure production goals of needed participants are met through effective execution  Provide proactive feedback about production barriers to senior team members and problem solve to address them   What We’re Looking For:  3+ years of experience in English outbound or inbound call center operations, including market research, customer service, or sales, preferably within the healthcare or life sciences industry.   A proactive and strategic thinker with strong analytical and problem-solving skills.  High level of proficiency in English, enabling the ability to confidently and effectively engage with physician offices and other key contacts  Strong communication skills, both written and verbal, and the ability to work in cross-functional teams.  Proficiency in Microsoft Office suite (Excel, Outlook, Teams)  Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively.  High attention to detail and proven ability to work in a fast-paced environment   Why Join Konovo?  Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.  Join a fast-growing global team with opportunities for professional growth and advancement.  Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.  Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.   Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.  Make a real-world impact by helping healthcare organisations innovate faster.  If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!  Apply now to be part of our journey.