Product Manager

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. We are transforming the healthcare experience for low-income families through cutting edge technology and operations. Abby Care is a leading provider of home health services, dedicated to delivering compassionate, patient-centered care to families and individuals in the comfort of their homes.

What makes us the home health provider of the 21st century:

• Digital health integrations - We innovate to give our clinical teams superpowers. We build technology to decrease clinical administrative work and to improve the measurement of health outcomes.
• Clinical excellence - We strive to deliver the best-in class care to our families. Our culture encourages clinical growth and emphasizes quality in all our clinical processes.
• Family training and support - We believe that family care is key to a patient's wellbeing and health. Our care model incorporates family support into care plans.

The Role

We’re looking for an experienced and driven individual to join us as a Product Manager. You will report to the Director of Product. This is a Full-Time opportunity based in San Francisco, CA. In this role, you’ll design and build the technology that powers Abby Care, playing a key role in transforming how care is delivered across the US. You will solve challenging, real-world problems that have a direct impact on the families we serve, and do so in a collaborative and fun-loving environment.

Key Responsibilities:

• Own the product development process. From concept to launch, you’ll build product features through their entire creative cycle and release products that transform patient care. You’ll blend user insights, analytics, and company goals to define and execute on product strategy that has a lasting impact.
• Reinvent new product standards. You will oversee product launches and monitor performance to measure the success and impact of releases, and iterate on features to create a world class experience that meets our team’s objectives. 
• Influence across teams. You will build partnerships and work closely with engineering, clinical, and operations teams to ensure our product roadmap aligns with company objectives and act as a liaison to ensure seamless product adoption. 
• Champion the voice of the user. You will lead user research studies to understand the needs and experiences of our families to create impactful experiences and transform patient care delivery.

The Requirements:

• At least 2-3 years of professional product management or product design experience
• Experience in the healthcare industry and at startups is preferred
• Experience with design tools like Figma, Sketch or AdobeXD and knowledge of user experience principles, with a focus on creating intuitive and efficient products for users
• Experience working with cross-functional teams like engineering, marketing, or operations 
• Strong communication skills, both written and verbal; your words and ideas resonate with a diverse set of audiences, and you have the ability to distill complex technical details into actionable business insights

Who We're Looking For:

• Execution horsepower. You take pride in getting things done and delivering great work.  For teams you work with, you are known for always exceeding expectations and raising the bar for yourself and for everyone else. 
• Compassion for underserved families. You truly view this as an opportunity to help the most vulnerable. Low-income families are often turned away from care and treated with little respect in healthcare. You’re fired up to flip this narrative!
• Team-player and beginner's mindset. You thrive in a team and are willing to learn. You are willing to admit mistakes and have an open mindset to new avenues of problem-solving.
• Continuous Learner. You're open to feedback, willing to learn, and committed to ongoing professional development.

Our Value Prop to You

• Environment for growth and learning. Everyone wears many hats. You will have unparalleled growth opportunities and responsibilities from day one. Work with a talented team from top companies like Meta, Nuro, Uber, Atlassian, Adobe, and more.
• An energized, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We move fast, are genuinely excited to be here, and don't believe in bureaucratic nonsense.
• A purpose-driven organization. Everyone at Abby Care embodies our mission and is proud of the work we do.
• Supporting your wellbeing. We provide benefits to allow you to do your best work:
• Competitive medical, vision, dental, 401K, and life insurance
• Unlimited paid-time-off (PTO), company holidays, and paid parental leave
• Paid company retreats and travel opportunities
• Free dinners and bonding events

This is a Full-Time position with an estimated annual salary range of $130,000-$140,000 base salary + bonus + equity, and benefits.