QA Medical Documentation Review

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. It's a struggle to find care, to afford care, and to receive quality care. We are a company currently in stealth mode that is transforming the healthcare experience for low-income families through purpose-built, thoughtful technology. We are led by a founder who grew up on Medicaid (public insurance) and personally knows the desperation of not being able to afford medically-necessary care. Here, we believe that anything can be achieved through pure will, determination, and grit. We value individuals with a similar mindset.

Job Summary:

We are seeking a detail-oriented and experienced QA Specialist to join our team for medical documentation review. The ideal candidate will have a strong background in medical documentation, compliance, and quality assurance, ensuring that all medical records meet industry standards, regulatory requirements, and internal quality benchmarks.

Key Responsibilities:

• Perform thorough quality checks on medical documentation to ensure accuracy, completeness, and compliance with industry regulations (HIPAA, CMS, etc.).
• Review clinical documentation for errors, inconsistencies, and missing information to enhance documentation quality.
• Ensure adherence to standard operating procedures (SOPs) and best practices in medical documentation.
• Provide feedback and training to medical scribes, transcriptionists, and other documentation personnel to improve overall documentation quality.
• Identify trends, common errors, and areas of improvement, and suggest corrective actions.
• Maintain up-to-date knowledge of medical terminology, coding guidelines (ICD-10, CPT), and evolving healthcare documentation standards.
• Support internal audits and compliance reviews by preparing reports and tracking quality metrics.

Qualifications & Skills:

• Bachelor's degree in Healthcare Administration, Nursing, Life Sciences, or a related field.
• Minimum of 2-5 years of experience in medical documentation, medical transcription, or healthcare quality assurance.
• Strong understanding of medical terminology, healthcare compliance, and regulatory requirements.
• Exceptional attention to detail with excellent analytical and problem-solving skills.
• Proficiency in electronic health record (EHR) systems and documentation platforms.
• Strong written and verbal communication skills.
• Ability to work independently as well as collaboratively in a fast-paced environment.

Our Value Prop to You

• Environment for growth and learning. You will have the opportunity to drive great impact and gain exposure to all functions of the company.
• Propel innovation in healthcare. We are leading the change against traditional providers with outdated systems. You’ll be able to operate in a fast-paced environment to deliver best-in-class care and iterate.
• An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense.
• Supporting your well-being. We provide benefits to allow you to do your best work:
• 15 days of Paid Time Off  (PTO) and 10 company holidays 
• End-of-year performance-based bonus 
• Paid company team bonding events
• Fully remote role