Sr. Product Manager - Paradox

Position Overview: 

We are seeking a Senior Product Manager to lead the accesso Paradox ski product suite. As part of the accesso® Paradox Group, you will work with a group of product owners and cross functional teams to drive revenue growth, improve guest experience, and streamline operations for our ski clients. A qualified Senior Product Manager will have successfully led one or more product teams, have thorough knowledge of B2B products, and have exceptional communication skills. Our top candidate will also have strong analytical and problem-solving skills, the ability to prioritize multiple concurrent projects, and manage various stakeholders. 

As a member of the Product Team, you’ll play a key role in the ideation, development, innovation of our Paradox solution in use at North American ski resorts. Your deep understanding of eCommerce, Reporting, POS, Datalake, and BI B2B platforms coupled with our clients’ needs will be vital in shaping our ski product vision and strategy. We're looking for team members who have a strong technical background, who can deliver creative solutions, and who can lead successful, productive product teams. 🚀 

Location: Quebec, Canada. This role can be performed in a hybrid version of in-office (Quebec City) and remote. 

Reports to: Senior Director, Product Management Onsite Solutions  

Travel ✈️ Requirement: Up to 25%   

What you'll be working on: 

• Lead and execute the product vision for ski at accesso utilizing the client facing accesso Paradox platform coupled with a guest facing eCommerce experience  

• Collaborate with a team of Product Owners, Engineers, and Project Managers to evaluate and identify viability, scope, feasibility and business value of initiatives that align with business goals 

• Guide effective delivery of roadmaps across teams from proper discovery to feature/product adoption through continuous discovery and delivery  

• Gain alignment from leadership and stakeholders, ensuring business objectives & customer satisfaction goals are met 

• Sets standards for successful go-to-date marketing strategy and adoption efforts of new features, applications, or initiatives 

• Maintains relationships with stakeholders to best understand business needs and guide teams accordingly 

• Maintains client relationships through direct access to ensure roadmap is aligned with industry trends and to gain validation of upcoming work  

• Sets standards and ensures effective communication of roadmap changes, features/enhancements and participates in product communication to stakeholders and clients 

• Helps team manage competing priorities fly-ins to balance supporting business needs while maintaining the integrity of your product roadmaps 

• Measures feature/product initiative success and be able to present results to senior leadership 

• Develops team members to help further advance career goals  

What you bring to the role: 

• Bilingual in French and English - spoken and written preferred  

• 5+ years of experience building and shipping B2B products 

• 3+ years as a team lead or manager of product teams 

• A strong understanding of the business needs and operations of a SaaS software development company in B2B or B2B2C 

• Ability to understand the reality and needs of ski areas and ski/snowboard enthusiasts 

• Ability to mobilize, guide and influence the various project stakeholders to align with accesso Paradox’ vision and stimulate collaboration 

• Knowledge of and respect for UX and UI principles when performing tasks 

• Excellent command of the Agile / Scrum methodology 

• Experience ideating and executing product strategies that impact business goals/metrics 

• Experience aligning multiple stakeholders in a complex environment 

• Ability to converse fluently with business stakeholders (clients, operations, leadership) and technical stakeholders (software engineers, UX teams, product teams) 

• Excellent prioritization, attention to detail, and critical thinking skills 
• Experience with Agile project management tools such as Jira 

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory. 

Technologies 💻 you will work with: 

• JIRA, Confluence, GraphQL, LucidChart, Office 365 Products, Google Analytics, and more 

The team:  

accesso Paradox is first and foremost a High-Performance team that desires to bring amends to the world of ski resort operations and thus enhance the experience of skiers and snowboarders.  It is also...  

• A place where you can have fun due to its young, dynamic, relaxed and flexible environment.  

• A close-knit and fulfilled team of  employees who are passionate about technology and skiing 

• A strong corporate culture based on commitment, rigor, loyalty and passion for mountain sports and outdoors  

• A close relationship between the team members and a warm atmosphere- Family hub  

• Work in a cutting-edge and a high technological environment (e.g.: microservices architecture, Java Spring, MongoDB, Kafka, Rancher, Gitlab, Kubernetes, Balena, Angular, GCP)  

Our perks and benefits:  

• Competitive compensation package, because your hard work deserves recognition; 

• 4-week Paid Time Off for the first 3 years, with increasing accrual afterward – so you can go “OOO” and take that vacation you’ve been dreaming of 😎;  

• 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy; 

• Inclusive Family Benefits, including a $7,500 USD (or CAD equivalent) benefit for surrogacy, adoption, and fertility. Because family planning should come with support;  

• Secure your future with employer contributions up to 4% to your pension plan; 

• Benefit from a 50% employer contribution to our group benefits plan, ensuring your well-being; 

• Gain unlimited access to Udemy for Business to support ongoing learning and career development;  

• Prioritize mental health with resources like the Calm app and our robust EAP program; 

• Enjoy a flexible work schedule that aligns with your team’s schedule ⏰. 

LIFE at accesso:

ABOUT accesso: