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Systems Analyst - Pharmacy

New Hyde Park, New York, United States

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

 

Systems Analyst
New Hyde Park, NY

The Pharmacy System Analyst will perform data collection, report detail and other technical issues associated with the use of Sunrise Pharmacy Applications.

Responsibilities:

  • Work under the direction of the Manager to provide technical application solutions for assigned business areas.
  • Identify the common causes of the defects, prioritize them, and systematically remove them so that they do not reoccur in further development work.
  • Participate in focus groups and workshops, attend vendor training and demonstrations.
  • Work with Pharmacy Informatics staff to understand the Business product-specific requirements and operational workflows and translate them to technical design specifications and data flow from which programs are developed and coded.
  • Codes, tests, debugs, implements, and documents programs or technical configuration.
  • Ensure vendor software meet technical specifications and standards of the Business team and staff.
  • Interact with other Pharmacy Analyst, Pharmacy Informatics, Vendor and Project Manager during the application design, build, and testing process.
  • Perform technical application configuration and configure /run reports at user request.
  • Design and execute Functional, End to End and User Acceptance Testing test plans for new developed software releases by the vendor
  • Maintain technical documentation based on standard operating procedures in support of the assigned application.
  • Perform scheduled application maintenance activities
  • Interface with other application teams to assist in resolving support calls escalated by the Service Desk.
  • Participate in supporting Go Live activations and rollouts.
  • Customer focus and close alignment with the customers’ business objectives.
  • Ensure efforts to continually improve domain knowledge.
  • Ensure quality of the deliverables as per the defined Northwell standards.
  • Document issues with resolutions and share with team members to improve team productivity and knowledge transfer.
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Adherence to the defined change control standards.
  • Provide accurate and timely information and escalates when there are issues.
  • Actively participate in meetings and make valuable contribution.
  • Provide production support for application issues.

Qualifications:

Academic and Professional Qualifications:

  • BA or BS degree preferred or other relevant combination of training and experience.

 

Experience:

  • 2 years Industry experience preferred or 2-5 years practical experience in providing technical support and maintenance in assigned product preferred.
  • Pyxis ES experience highly desired.
  • Healthcare background with technical experience is preferred but not exclusive.
  • Knowledge of MS SQL, Visio, Client/server networking, peripherals (namely printers).
  • Understanding of the basic concepts around HL7, particularly ADT and SIU transactions.
  • Understanding of how multiple healthcare applications integrate with each other using HL7
  • Solid MS Office skills (Excel, Access, PowerPoint)
  • Experience with any other EHR application front-end or at configuration level is a plus.

 

Travel Requirements:

  • Reliable transportation required as job entails travel to multiple sites.

 

Working Arrangements:

  • Not a remote work position. Office and facility on site visits are required
  • Participate in on-call rotation to support the 24/7 operations of the healthcare system.
  • Work is performed in a standard office environment with minimal exposure to health or safety hazards.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$95,000 - $102,000 USD

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

 

 

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