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Manager Client Technology (Network Operations) - Req2124

India

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Description: Network Operations Manager

 

Company Overview

Altera Digital Health is at the forefront of transforming healthcare through cutting-edge digital solutions. Our mission is to empower healthcare providers with advanced technology, enabling them to deliver exceptional care. Our global operations are underpinned by a robust Network infrastructure that is pivotal to our day-to-day operations and long-term strategic goals.

 

Position Overview

The Network Operations Manager will play a crucial role in managing and ensuring the optimal performance of Altera Digital Health's Network infrastructure. the successful candidate will lead a team of Network Operation engineers responsible for monitoring, maintaining, troubleshooting, and enhancing our Network Systems, including Cisco routers, Palo Alto firewalls, Azure Networking, Azure firewalls.

 

Key Responsibilities

  • Leadership & Team Management: Lead, mentor, and develop a team of Network engineers, fostering a culture of continuous improvement and operational excellence.
  • Strategic Planning & Execution: Collaborate with senior leadership to define Network operational strategies, ensuring alignment with Altera Digital Health's business objectives.
  • Network Infrastructure Oversight: Oversee the maintenance, configuration, and reliable operation of Network systems, including hardware, software, and other related infrastructure.
  • Incident Management & Resolution: Lead incident response efforts, ensuring timely resolution of Network issues while minimizing impact on business operations.
  • Vendor & Stakeholder Management: Manage relationships with vendors and internal stakeholders, ensuring that Network services are delivered in line with agreed-upon SLAs and performance metrics.
  • Budget & Resource Management: Oversee the Network operations budget, ensuring optimal allocation of resources and cost-effective operations.
  • Continuous Improvement: Drive initiatives aimed at Network optimization, performance enhancement, and adoption of best practices in Network management.
  • Compliance & Security: Ensure adherence to industry standards and compliance requirements, implementing robust Network security measures to protect company data and infrastructure.

 

Qualifications

 

  • Demonstrated leadership ability and 4+ years’ experience in a management position within Network Engineering & Operations environment ideally in an outsourcing capacity.
  • Lead Network Design process, Implementation and manage existing Network and Automate to increase the Engineering efficiency.
  • In Depth Knowledge and working experience Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs.
  • Managing Escalation and Troubleshoot critical issues as needed
  • Experience with Cisco routing switching and Multi-Vendor Environment.
  • Collaborate and Work with Various Technical Teams to design best and Secure Network.
  • In Depth knowledge and working experience on Protocols: PVST, RPVST, VXLAN, BGP EVPN, QOS
  • In Depth Knowledge of Wireshark packet captures
  • In Depth Knowledge and working experience of various Network Authentication protocols.
  • Very Strong Communication and presentation skills.
  • Documentation of complex technologies and topologies
  • should be well-versed with all aspects of project management such as team building, staff training and scheduling.
  • Design and implement Multi Cloud service provider network.
  • Work with Squad Leads, Product Area Leaders, Team Leads and other Architects to develop platform designs and solution roadmaps.
  • Ensuring the solutions that are delivered meet high standards for quality, performance, and scale.
  • Demonstrated high level of understanding for new network design, blue documentation
  • Proven ability at making, meeting, and exceeding customer expectations, and heavy synergistic client interface experience.
  • Strong technical background in Network systems, including hands-on experience with Cisco routers, Palo Alto firewalls, Azure Networking, Azure firewalls.
  • Proven leadership skills with the ability to manage and develop high-performing teams.
  • Excellent problem-solving skills, with a track record of effectively managing complex Network issues.
  • Strong communication and interpersonal skills, capable of building strong relationships with team members, vendors, and stakeholders at all organizational levels.
  • Familiarity with regulatory standards and compliance requirements relevant to Network operations.
  • Certifications such as CCNP, CCIE, or equivalent is highly desirable.

 

What We Offer

  • A dynamic, collaborative, and innovative work environment.
  • Opportunities for professional growth and career advancement.
  • Competitive salary and benefits package.
  • A role that is central to the success of a leading global healthcare technology company.

 

How to Apply

Please submit your resume, cover letter, and any relevant certifications to our career’s portal. We are looking forward to discovering how your expertise and vision can drive the success of Altera Digital Health's Network operations.

Altera Digital Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

 

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