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CRM Marketing Associate

New York, NY - Angi office

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

  • A new homeowner turns to Angi every second
  • Our network has 150,000+ skilled pros in 50+ service categories
  • 150,000,000+ projects brought to Angi (and counting)

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. 

For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. 

We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods.

Angi is an amazing place to call home. We can’t wait to welcome you.

About the team

We are looking for a motivated CRM Marketing Associate to join our marketing team at Angi.‬ The CRM team is responsible for email and SMS communications that drive loyalty among‬ homeowners for Angi and HomeAdvisor.‬ In this role, you will help create personalized content, formulate tests, analyze results, and‬ provide recommendations to senior level management. To be successful, you will need a unique combination of strong creativity and analytical skills to take Angi’s outbound marketing‬ communications to the next level. You will report to the Associate Director, CRM.‬

What you’ll do

  • Plan, oversee, and execute email and SMS marketing campaigns in alignment with the‬ editorial calendar.‬
  • ‬‭Hands-on use of Iterable and customer.io platforms where you will learn how to set up‬ campaigns, run A/B tests, create audience segmentation, manipulate HTML, and serve‬ as the final quality assurance check before launch.‬
  • ‬‭Use strategic problem-solving skills to ensure successful campaign launches.‬
  • ‬‭Monitor and report on email and SMS performance, leading to the continuous‬ improvement of user experience and overall ROI.‬
  • Support cross functional business initiatives‬.
  • Work with other business departments and agencies including copywriters, designers,‬ HTML developers, product managers, and engineers.‬
  • Present results and recommendations to senior-level management regularly.‬
  • Use database management skills to target customers based on behaviors and‬ demographics.‬
  • Launch new A/B tests, analyze results, and identify actionable opportunities and best‬ practices to improve campaign performance.‬

Who you are

  • 1+ years of experience in email and SMS marketing preferred‬
  • Bachelor’s degree; marketing focus/degree is preferred‬
  • Hands-on experience with email service providers preferred (Iterable, Salesforce,‬ Klaviyo, Braze)‬
  • Strong project management skills with the ability to monitor multiple projects‬ simultaneously and overcome obstacles
  • Must have good written and communication skills, and be detail-oriented
  • Strong analytical skills with the ability to interpret test results and uncover actionable‬ insight‬s
  • Ability to pivot to high priority tasks quickly when the need arises‬
  • Familiar with Google Suite and Microsoft Office‬
  • High aptitude for learning new skills and the willingness to tackle new challenges‬
  • Must be a team player!‬

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

  • The salary band for this position ranges from $64,500 - $66,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 
  • This position will be eligible for a competitive year end performance bonus & equity package. 
  • Full medical, dental, vision package to fit your needs 
  • Flexible vacation policy; work hard and take time when you need it 
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Hybrid

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Angi Voluntary Demographics

At Angi, we strive to make our services universally available & easily accessible for every home. Similarly, within our workplace, we value diversity and continually work to create an environment where everyone, regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation feels included and impactful in our mission to change the way home services are purchased and served around the world.
 
In order to help us identify areas for improvement in our recruitment funnel as it relates to diversity, we have listed a set of voluntary demographic questions below that will be used in aggregate only. Your choice to answer these questions, or not, will not be considered in any way in the hiring process, the hiring decision, or thereafter. Any information that you do provide will be recorded and maintained in a confidential file and will not be connected to your specific application.
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