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Senior Account Manager

Virtual First

Reports to: Group Account Director
Years Experience: 5+ years
Department: Client Services
Location: Virtual First

What is Virtual First? At BPD we believe in the balance of the digital and the physical. Our virtual first approach means that we lean into the digital connections - Slack, Zoom, e-mail - as the primary means for getting the job done. It also means that we understand the importance of in-person connection for moments of celebration, collaboration, and education in our physical offices locations in Boca Raton and Nashville. The right balance of digital and physical will vary by role. 

The Position:

We are looking for a Senior Account Manager to be the liaison between the client and the internal agency team to ensure the client’s needs and goals are being met on every project. You would be responsible for getting the client the best possible work but at a profitable return for the agency.  You would develop a thorough knowledge of the client’s business, the consumer and the marketplace.

The Responsibilities:

Includes, but not limited to the following:

  • Build strong relationships with clients.
  • Develop advertising, marketing objectives, strategies and tactics.
  • Prepare and present strategies, media plans, and creative concepts at client meetings.
  • Keep in contact with clients throughout all stages of the campaign.
  • Formulate plans to extend new business with established accounts.
  • Supervise strategic development and implementation of client programs.
  • Responsible for final out-the-door billing.
  • Initiate new projects for clients.
  • Work closely with the project manager on all projects.
  • Create case studies for past campaigns.
  • Monitor client satisfaction.
  • Represent agency at tradeshows.
  • Write SOW for existing clients.
  • Prep for existing and new client pitches.
  • Lead project kick-offs.
  • Educate clients regarding the timing required for execution and stay informed on progress through the project manager.
  • Consult with the Creative Director on creative output.
  • Lead weekly calls between client and agency.

The Essentials:

  • 5+ years experience.
  • Strong written and verbal communication.
  • Strong analytical and strategic thinking.
  • Advertising Agency experience is a must.
  • Digital experience is a must.

The Vision:

BPD is the home for healthcare’s leading brands. From the nation’s largest, most complex health systems to academic institutions and industry disruptors, BPD ignites greatness with our clients to bring better health to more people. Together, BPD’s more than 160 experts provide innovative solutions and capabilities in brand building, service line promotion, data-driven marketing, strategic communications, and more. For more information on BPD, visit www.bpdhealthcare.com.

At BPD, our work is rooted in understanding people of all races, ethnicities, gender expressions, sexual identities, abilities, and life experiences. To enable these authentic connections, we cultivate a culture of one-ness that:

  1. Celebrates our diversity;
  2. Unites us in Purpose; and
  3. Leads to the creation of inclusive work that contributes to health equity for all.
We lean into the honest conversations that teach us to recognize that the pursuit of diversity, equity and inclusion is never done and that it is essential to igniting greatness inside our walls and across the healthcare landscape. So we commit to this endeavor not only because it is right and just, but because it is the foundation of brilliant, resonant work for our clients.
 

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

 

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