UK Mission Execution
CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.
CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com.
Role Overview:
This role will drive business across the UK, Europe and the Middle East by aligning CHAOS’ technical capabilities to military and commercial operational requirements. Based out of the UK, you will be leading critical customer engagements – from the initial pre-sales outreach, to post-contract implementation – and at every step getting as close to the customer as you can, as frequently as possible. The ideal candidate demonstrates exceptional planning and coordination skills, an aptitude for flawless execution and an eagerness to apply them to the tactical deployment of CHAOS systems. Rest assured; no two days will be the same. Be hungry – hunt for problems and be the first to find solutions. This role requires strong initiative: be where the customer is to build trust, learn, drive, and deliver outcomes and flawless execution.
Responsibilities:
- Understand and translate the customer needs. International militaries are demanding customers each with their own language. This role requires initiative to find opportunities, then build trust with the customer, in their environment, and translate needs back to CHAOS. You will be the customer’s ambassador to the rest of CHAOS, and CHAOS’ representative towards the customer.
- Execute, execute, execute. This role is focused on executing for the customer. Coordination, planning, site surveys, customer training and successful demonstrations and exercises.
- Know our product – know the mission. This role will lead on CHAOS’ front line. Success requires a thorough understanding of our technology, capabilities, and resources squared with the mission and user requirements. Success in this role with make CHAOS the customer’s most trusted tactical partner.
- Get out of the office. Be where the customer needs us, either in the MOD halls or in the field. Learn and build trust through engagements at all levels – tactical to strategic.
Minimum Requirements:
- Problem solving mentality. Fight for information, build a team, be creative, a thought leader and relish the opportunity to take on a difficult problem.
- Program/Project Management: Proven experience in developing requirements, scoping programs, and delivering to customers in the defense industry.
- Enjoy getting your hands dirty – literally: CHAOS is an engineering-first company with a hardware component. This role will involve getting hands-on with hardware in the field with customers.
- Excellent communication and interpersonal skills, both written and verbal. You will be communicating with customer stakeholders at every level, from day-to-day counterparts to generals; and you will need to contextualise, collate and deliver their feedback back to CHAOS engineering, product management and senior leadership.
- Risk tolerance: We intend to go with our customers to where they need us most to deliver.
- Travel: Ability and interest to travel (50%, with flexibility for higher travel periods) to customer sites across Europe and the Middle East, and to our offices in LA & Washington DC.
- UK Security Clearance: Existing UK security clearance, or eligibility to obtain it.
Preferred Requirements:
- Experience: Radar, RF, sensor, weapons systems, defence technology or communications experience.
- Background of working with militaries: Extensive experience working with European militaries or a military Engineering or Special Forces technology background.
- Travel experience: Comfortable with organizing and navigating overseas engagements, operating in remote areas and able to plan for and mitigate risk to reputation, mission and personnel.
Why CHAOS?
- Health Benefits: private medical, dental and vision benefits (for employees & dependents) will be 100% paid for by the company
- Additional benefits: 5% pension match
- Compensation Components: competitive base salaries, generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
- Team Growth: 200 employees and counting across 5 global offices
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