Partner Program Manager

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Strategic Program Manager will be the central orchestrator for one of our most critical strategic partnerships. This role is responsible for driving the program's success by ensuring operational excellence, delivering data-driven insights, and masterfully managing a wide range of internal and external stakeholders. You will be pivotal in steering the partnership to exceed its shared commercial, strategic, and impact goals, ensuring both our partner and our company achieve mutual success.

Responsibilities:

• Stakeholder & Relationship Management: Serve as the central point of contact and lead orchestrator for a key strategic partner, building deep, trust-based relationships and developing a comprehensive understanding of their business, goals, and needs. Establish and manage the partnership's governance and operating cadence (e.g., QBRs, weekly syncs).
• Data-Driven Strategy & Insights: Translate complex data into actionable insights and strategic recommendations for both the partner and internal teams. Develop and deliver regular performance reports and business reviews that clearly articulate progress against KPIs, identify growth opportunities, and guide future strategy.
• Operational Rigor & Execution: Design and implement the operational framework for the partnership, defining clear processes, establishing success metrics (KPIs), tracking progress against roadmaps, and proactively managing risks to ensure seamless execution and delivery on commitments.
• Cross-Functional Leadership: Collaborate with and align key internal teams—including Product, Engineering, Marketing, Data Science, Finance, and Legal—to ensure the partnership's initiatives are prioritized, well-supported, and effectively executed to drive mutual value.
• Strategic Growth & Commercial Success: Proactively identify and develop opportunities for expansion and optimization within the partnership, such as new commercial models, product integrations, or collaborative initiatives that drive revenue growth and deepen strategic alignment.

Basic Qualifications:

• 5+ years of experience in program management, management consulting, strategic planning, or partner/account management, ideally within the technology or edtech sector.
• Demonstrated ability to lead and influence cross-functional teams and external partners without direct authority, navigating complex organizational structures to achieve shared objectives.
• Strong analytical skills with a proven ability to use data to identify trends, generate insights, and inform strategic decisions.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly and persuasively to a variety of audiences, including senior executives.

Preferred Qualifications:

• Experience building and scaling operational processes in a fast-paced, ambiguous environment.
• Exceptional project and program management skills; ability to manage complex, multi-threaded initiatives with a keen eye for detail and a focus on results.
• Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel, Google Looker) to formulate compelling business recommendations.
• A passion for our mission and a deep-seated drive to create value and impact through strategic collaboration.

If this opportunity interests you, you might like these courses on Coursera:

• Solving Complex Problems Specialization 
• Data Analytics Professional Certificate
• Strategic Leadership and Management Specialization 
• Influencing: Storytelling, Change Management, and Governance Specialization
• Generative AI for Leaders

Compensation: 

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $90,400 and $113,000 CAD. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits. 

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