New

Marketing Operations Business Partner

United States

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview: 

The Marketing Strategy and Operations team at Coursera partners with all areas of the marketing organization and the enterprise sales team to drive revenue, design and execute marketing strategies, and lead internal processes to enhance productivity, leverage, and efficiency.

The Marketing Operations Business Partner involves close collaboration with key marketing stakeholders to understand their objectives, resources, and challenges. The ideal candidate will leverage this input to develop and implement strategic programs that deliver substantial value and utility. In addition, this role will explore and integrate best practices from across the company while working with cross-functional teams to embed these practices within the teams they support.

Responsibilities: 

  • Work with key marketing stakeholders to understand their strategic objectives and operational challenges. Translate stakeholder input into actionable, strategic programs that align with business goals.
  • Develop high-impact programs that deliver positive outcomes and add significant value. Create program charter and roadmap with problem statements, in/out of scope, work-streams, resources, risks, and success metrics.
  • Orchestrate cross-functional governance (interlocks, steering meetings, status cadences) to keep programs on track while identifying and documenting best practices from various departments within the company.
  • Establish KPI frameworks and dashboards, ensure pre-launch tracking/attribution, analyze funnel performance, and report status, risks, and insights to drive action.

Basic Qualifications:

  • 5 - 7 years of proven experience in marketing operations, with a proven track record of developing and implementing strategic programs.
  • Working knowledge of Marketing Automation Platforms (MAPs), Salesforce CRM, and Customer Data Platforms (CDPs) is required.  
  • Experience with Marketing Attribution models (single touch and multi-touch) and BI tools (e.g., Looker, Tableau, etc.).
  • Demonstrated ability to balance stakeholder needs, translate business requirements into technical designs, and manage the development and deployment of marketing tools.
  • Experience in effectively communicating complex problems, proposing business solutions, and managing stakeholders’ expectations.

Preferred Qualifications:

  • Advanced project/program management skills with the ability to manage competing deliverables and timelines with cross-functional partners.
  • Strong interpersonal skills with a demonstrated ability to speak in front of senior audiences as well as write clearly, concisely, and compellingly.
  • Strong analytical skills to assess challenges and develop data-driven solutions.

If this opportunity interests you, you might like these courses on Coursera:

Compensation:

US Zone 1 

  • This role is not available in Zone 1

US Zone 2

  • This role is not available in Zone 2

US Zone 3

  • $108,680 - $135,850

US Zone 4

  • $101,080 - $126,350

 

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSUs.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set, and internal equity. 

Compensation for this role is location-based using four U.S. pay zones:
  • US-Z1: Bay Area
  • US-Z2: NYC and Seattle Metro
  • US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
  • US-Z4: All other U.S. states
Base pay aligns to your zone and will also reflect your experience and role level. Your recruiter will confirm your zone and the applicable range early in the process; we disclose pay ranges where required.
#LI-NM1
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 

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