Business Operations Manager, Future Foods - Seattle

About the Work

Future Foods is defining the future of Virtual Restaurants and helping small businesses grow their profits. We are hiring a Head of Business Operations focused on growing our business - key responsibilities include ownership of performance marketing and new verticals to build the future of our business model.

About the Role

The Business Operations Manager will play a key role in accelerating the growth of our Future Foods vertical: the next generation of virtual brands and restaurant concepts tailored for the delivery-first economy. You will be responsible for driving performance marketing strategy, building and launching new programs, and optimizing operations through experimentation, automation, and cross-functional collaboration. You’ll be at the center of how we build and scale new verticals, working closely with Growth, Strategy, Product, Sales, and Marketing teams.

What You’ll Do

• Performance Marketing: Design and execute segmented digital marketing strategies across paid platforms to drive efficient, scalable growth. Own the ads budget and monthly forecasting process.
• Experimentation: Lead structured testing frameworks to drive continuous learning and strategic evolution. Develop, analyze, and act on key KPIs for new initiatives.
• Strategic Projects: Manage end-to-end execution of high-impact projects and new business verticals. Build project plans, define KPIs, and drive outcomes.
• Commercial Partnerships: Identify, pitch, and onboard restaurant operators to test and expand new Future Foods concepts and partnerships.
• Data Analysis & Insights: Analyze operational and marketing performance data to identify trends, measure impact, and inform strategy.
• Scaled Tooling & Automation: Build scalable workflows, automation tools, and dashboards to streamline operations and increase leverage.
• Cross-Functional Collaboration: Partner with Product, Strategy, Marketing, and Sales teams to align roadmaps and drive unified business impact.
• Operational Optimization: Identify inefficiencies and implement process improvements to scale execution while improving unit economics.
• P&L Management: Operate within set budgets and contribute to the optimization of financial performance for Future Foods initiatives.

What We’re Looking For

• Relevant Work Experience: 10-15 years of experience in business operations, performance marketing, strategy, or similar functions.
• Domain Experience: 7-10 years in growth marketing, food tech, or startup environments. Experience in early-stage ventures and the food industry is a strong plus.
• Qualifications:
  • Advanced stakeholder management and communication skills
  • Strong analytical and problem-solving skills with high attention to detail
  • Operational acumen and comfort running a P&L
• Experience with process design and cross-functional collaboration
• Familiarity with marketing attribution, paid acquisition channels, and testing frameworks
• Bonus: Proficiency in SQL, Looker, or Python for data analysis and automation

What Else You Need To Know

This role is based in our Seattle office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?