Client Services Intern

This internship will run from Mon 9th June - Fri 29th Aug 2025.

Welcome to Ignite, DEPT®'s internship for Black individuals. 

As it’s challenging for Black professionals to break into the marketing/advertising industry, an initiative has been created and is dedicated to changing that by hiring, retaining and developing Black people in this sector. We want to aim to have a proportionate amount of Black talent across our offices. 

This opportunity is ideal for those starting their career in client services, and is also great for  university students wanting to hone in on client services as an area of focus. This opportunity is ideal for students wanting to hone in on client services as an area of focus.

As a Client Services intern for the Ignite program, you’ll learn how to manage client briefs from start to finish and support various departments, all while gaining vast knowledge and experience. This is a great opportunity to work alongside the client service team, creatives and developers at an award winning agency.

Within the Ignite internship, you will have a Black mentor and/or line manager who will help guide and support you. This will ensure that we can meet your needs at both a business and personal level.

At DEPT®, we offer a range of learning opportunities to build up your skill set and we make sure you’re given the best tools to succeed in your growing career. 

JOB PURPOSE

This internship will give you exposure to all areas of the business so you can grow in confidence and expand your capabilities. As you spend your time learning a range of different skills, you’ll be able to get stuck in and see the results of all your hard work.

KEY RESPONSIBILITIES

• Help manage client briefs from start to finish alongside an Account Manager, helping to ensure successful delivery to client deadlines across multiple campaigns.
• Re-lay client feedback to designers, copywriters and developers & plan and manage workloads of the team.
• Ensure client requirements are met whilst protecting DEPT® values/brand.
• Manage multiple projects at any time, often at different stages of the process.
• Support the wider client service team with administrative tasks.
• Take initiative within a busy team and support where possible. 

WHAT WE ARE LOOKING FOR

• Active interest in digital marketing and looking to start a career in an agency environment.
• Extremely organised, with the ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet deadlines with ease and efficiency.
• Highly motivated and personable individual.
• A great team player who is keen to get stuck in supporting multiple projects.
• Excellent oral and written communication skills.
• Advanced working knowledge of Microsoft Office Packages.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.