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Trust Accounting Analyst

1140 Avenue of the Americas 8th Floor, New York, NY 10036

Location: Hybrid, New York, NY or Jersey City, NJ offices 

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW: 

This position requires strong analytical, written and verbal skills which will give you the tools necessary to successfully complete your tasks and lend support to your colleagues.

Your pro-active nature, attention to detail, quality and proven organizational skills will provide the basis needed to initiate and work multiple priorities in a fast-paced environment.  

You are committed to accuracy, excellent customer service, professionalism and going the extra mile. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:  

 Insurance Payables/Premium Receivables 

    • Process timely premium payments to insurance carriers (via checks, ACH, Wire or online) to avoid notices of cancellation. 
    • Initiate Electronic Payments (ACH or Wire Transfers) to carriers through our preferred banking partner. 
    • Research and resolve payable discrepancies (premium, commission, billing etc.) with branch offices and/or insurance carriers. 
    • Research and respond to high volume of inquiries (email & phone calls) timely and appropriately. 
    • Follow up for carrier invoices or statements through all the necessary channels. 
    • Apply or resolve return premium payments from insurance carriers. 
    • Depositing funds to bank 
    • Posting/allocating cash to client in agency management system 
    • Collaborate with third party administrators, such as ReSource Pro/Patra, on integrated workflows. 
    • Perform client account reconciliations as needed. 
    • Answer Accounts Receivable questions 
    • Process client refunds or pass-through payments for clients 
    • Generate Accounts Receivable aging reports and distribute accordingly. 
    • Work with Account Managers, Brokers, and Clients to collect premiums due. 
    • Act as a backup for other Trust Accounting team members as needed. 
    • File documents into our electronic filing system timely and accurately. 
    • Other duties and projects as assigned. 
  • Resolution of billing discrepancies  
    • Coordinate with Account Executives to resolve billing discrepancies 
    • Provide Account Executives with payment history to carriers as requested 
    • Refer problems/obstacles to Manager at huddle or immediately if urgent 
  • Resolution of bank reconciliation items 
    •  Coordinate with Manager & Finance to resolve any bank rec items 
  • Follow established workflow on NOC and Advanced Items  
    • Communicate with the AE and track items pending NOC     
    • Follow established workflow for Advanced Items and refer problems/obstacles to Manager at huddle or sooner if urgent. 
  • Participate in morning huddle 
    • Provide update on pending items  
    • Introduce any new issues that need attention 
    • Share responsibility of dedicated AP team email address 
  • Request new ACH/Wire templates for new carriers and as carrier information changes 
  • Work toward achieving team and individual goals 
  • Additional projects/tasks as provided by dept manager 

 Personal AND Organizational Development Responsibilities: 

  • Set priorities and manage workflow for self and support team to ensure all goals are met. 
  • Interact with others effectively using strong, clear communication skills, cooperating purposefully and providing information and guidance as needed to achieve the business, profitability and retention goals of EPIC. 
  • Stay informed regarding industry information.  
  • Project a professional image in action and appearance. 

 KEY COMPETENCIES: 

  • Excellent troubleshooting, decision making and problem-solving skills. 
  • Ability to partner with others to deliver on objectives. 
  • Strong knowledge Microsoft Office programs to including Advanced Excel skills (VLookups are a must, Macros and Pivot Tables are a plus). 
  • Strong attention to detail, multi-tasking, assigning priority and time management abilities. 
  • Ability to work effectively and efficiently both with and without direct supervision.  
  • Strong interpersonal communication skills, both written and verbal. 
  • Must be able to commute to Jersey City, NY office (currently still remote).  

 EDUCATION and/or EXPERIENCE: 

  • College degree required.  Associates or Bachelors. Degree in Accounting or Finance preferred 
  • Minimal three years Accounting experience.  Insurance accounting experience strongly preferred 
  • Experience with AMS systems such as Sagitta, ImageRight, AMS 360 a plus 

  COMPENSATION: 

The national average salary for this role is $70 000.00 - $75 000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC: 

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

 

#LI-TM1

#LI-Hybrid

 

 

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