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National Accounts Billing Specialist

Alpharetta, Georgia
 

About us:

JAN-PRO Systems International franchise system is one of the ten Brands under Empower Brands.  Atlanta-based and founded in 1991, JAN-PRO Systems International’s mission is to help people realize their dreams of business ownership through service industry franchising; to continually innovate a reliable, best in class mentoring and support framework to help our franchises and associates grow and prosper; and, to maintain a professional environment of integrity, trust and mutual respect that nurtures strong, lasting and mutual relationships within our network of owners and associates.

 

Core Responsibilities:

  • Accounts Payable: Review, verify, and process vendor invoices in accordance with company policies. Review purchase orders, invoices, and payables for accuracy.
  • Accounts Receivable: Match purchase orders, invoices, and packing slips for accuracy. Generate and send customer invoices according to contract terms. Monitors and records incoming customer payments to appropriate accounts.
  • Reconcile and consolidate reporting received from regional leaders to facilitate the creation of customer invoices.
  • Maintain contact with Regional Franchise Developers and National Account Customers.
  • Field phone calls and questions to resolve inaccurate data or missing information.
  • Create and maintain templates to leverage for creation of customer invoices.
  • Partner with customers to communicate effectively and address any questions/concerns that arise throughout the month.
  • Operate within various payment portals to ensure invoices are submitted and received by the customer in a timely fashion.
  • Attend customer meetings to resolve issues and determine billing process for national account customers.
  • Provide National Accounts Billing Supervisor with relevant information for addressing customer invoicing inquiries that arise from the Sales and/or Operations teams.
  • Provide solutions to any relative problems of customers.
  • Frequent contact with Regional Director and Certified Business Owners.

 

Core Competencies:

  1. Integrity – Act with integrity; truthfulness, fairness, and honesty.
  2. Continuous Learning – Is a continuous learner focused on constant improvement; embraces innovative technologies.
  3. Exceed Expectations – Work hard to exceed customer expectations.
  4. Accountability – Take responsibility for one’s actions and decisions.
  5. Business Acumen – Able to navigate and advise stakeholders on complex business issues.

 

Position Specific Competencies:

  1. Pace and Variety of Activities -- Sense of urgency for goal achievement with varied activities and multiple, simultaneous projects. Must be able to multi-task in a fast-paced environment.
  2. Focus -- Results focus with idea generation, innovative and creative problem solving.
  3. Decision-Making -- Problem solving orientation. Action-oriented and quick decision making in response to changing conditions.
  4. Communication – Collaborates in a positive and productive way. Communicates in a way that is analytical and detail oriented. Understands the importance of follow-up in a timely manner.
  5. Goal Oriented – Drives to meet goals in a motivated and self-directed way; works hard with limited supervision.
  6. Customer focused- Able to discern customer drivers and overcome objections.

 

Qualifications:

  • 3+ years in accounts payable and accounts receivable experience.
  • Bachelor's degree in accounting, business, or finance preferred, but not a requirement.
  • Proficiency in Microsoft Office and basic accounting software. Advanced Microsoft Excel user.
  • Ability to work independently and as a team member.
  • Independent initiative-taker with the ability to multi-task and a person who possesses exceptional organizational skills.
  • Ability to work onsite out of our Alpharetta, Georgia office 3 days per week.
 
WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.
 
 
 
Note: 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  

Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

 

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