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People Operations Specialist - 13-months Maternity Cover

London

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

Flo’s success is built on the combined talent of our employees, and we’ve grown quickly. We’ve gone from a couple of hundred people a few years ago, to a multinational business of around 500 people.
This can’t have happened without a superb People and Talent team owning the attraction, retention and motivation of a diverse, international and incredibly driven workforce, from someone’s application right through to them building their career with us.

As the People Operations Specialist at Flo, you play a crucial role in our People&Talent world. Your main focuses are employee experience and company compliance. You're all about continuous improvement and collaborating with various teams to make Flo the best place of work.

The role is full FTE maternity cover for 13 months (April 2025 to April 2026), and it is a great opportunity to work in a world-class growth business. Please note that you're expected to commute to our London office 2-3 times a week.

Your Experience

Must have:

  • 5 years of relevant job experience in People Operations or HR Shared Services teams;
  • Good working knowledge of the UK and European employment legislation;
  • Fluent English;
  • Self-starter mindset with a strong desire to grow;
  • Proven ability to deal autonomously with complex cases;
  • Proven high-quality customer service mindset, excellent interpersonal skills and ability to establish strong relationships at all levels and across functions;
  • Attention to detail with a high level of self-discipline;
  • Ability to work with data analysis and insights on an advanced level (strong Excel/GoogleSheets skills, working with dashboards, People analytics and various systems and platforms across the People tech stack);
  • Focus on being proactive and result-oriented.

Nice to have:

  • Tech Industry experience;
  • International working experience;
  • Working in an international and multicultural team.

What you'll be doing

You'll be responsible for:

  • One-stop shop for people matters for Flo UK and NL entities:
    • Onboarding, Offboarding
    • Benefits
    • Pension management
    • Payroll
    • Annual leave & absence
    • Parental leave
    • Employment relations queries and issues
    • Management of employee queries coming to the People Operations team, incl. via JIRA ticketing system
    • Immigration and RTW management.
  • A point of contact for expat employees in the UK, keeping track of the employees’ visas and work eligibility;
  • Stay up-to-date on the latest news and employment legislation in the UK and NL;
  • Ensure adherence to local UK legislation, communicate and implement company policies and procedures locally. In partnership with Legal, implement any new policies to ensure local legal requirements are met;
  • Assist People Operations Partners and HRBPs in employment relations cases resolutions, data handling and documentation flows;
  • Keep employee data integrity in the HR information system Hibob, operate it on a daily basis, build process flows and use its analytics module to draw insights;
  • Analyse effectiveness and continuously improve people operations processes and employee experience (automate, simplify, implement new solutions like GPTs, Zapier, etc.);
  • Keep the local knowledge base of the PeopleOps team up to date and follow the best world practices;
  • Work in collaboration with other enabling services teams (Finance, Legal, Compliance, internal IT) to deliver elegant, streamlined workflows and processes to scale the PeopleOps services at Flo and provide a world-class People experience.

#LI-YY1 #LI-Hybrid 

Salary Range - per year

£27,000 - £35,000 GBP

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

  • A flexible working environment with the opportunity to come into the office and work from home
  • Company equity grants through Flo’s Employee Share Option Plan (ESOP)
  • Paid holiday and sick leave 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months a year
  • Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • Unlimited free premium Flo subscriptions
  • A whole host of other benefits (health/pension/social schemes)

 

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants 

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