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Benefits Implementation Specialist

Pensacola, Florida, United States

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Benefits Implementation Specialist to their Acentria team. 

Job Summary: The Implementation Specialist works under the direction of the Benefits Implementation Manager who is responsible for driving and deploying benefit administration systems. 

The Implementation Specialist position is a developmental role that will provide the candidate the ability to develop their proficiency in the Health & Welfare industry, including the implementation and delivery of FRP’s suite of Client Solutions for both new and existing business. The long-term goal of this position is to prepare the incumbent for the Implementation Consultant role or other areas of Account Management.

Essential Functions:

  • Assist the Benefits Implementation Manager in conducting buildout, integrations, and training.
  • Following FRP processes, complete all documentation required to install each VAS (ie: forms, questionairres, building surveys, etc.)
  • Working under the direction of the Benefits Implementation Manager, including interfacing with clients/Account Management to secure missing information.
  • Provide technical resource for client team to include identification of all issues and appropriate resources to address, creation of technical specifications, creation and execution of test plans for client projects, testing and confirmation of expected results.
  • Ensure that all outstanding issues that may interfere with successful implementation are quickly mitigated and/ or elevated to the appropriate levels.
  • Utilize FRP’s technology toolset to manipulate data for use in development of client portals, surveys, total compensation statements and government filings/docs.

Competencies & Qualifications: 

  • Strong project management and organizational skills
  • Ability to interface with clients
  • Proficiency and prior experience with implementation of one of our existing services (COBRA admin, HRIS or FSA admin, etc.)
  • Strong data administration
  • Detail orientation
  • Strong technical documentation skills
  • Quality assurance skills, and technology skills
  • Understanding of programming fundamentals is preferred
  • Ability to adhere to process requirements
  • Strong communication skills
  • Client focused
  • Willingness to work in a team environment and independently. Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Flexible and creative thinker regarding continuous improvements in efficiency and processes and the ability to analyze and evaluate results to choose the best solutions and solve problems on complex issues
  • Ability to handle stress of short time constraints and manage change
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) SharePoint Designer and InfoPath, Adobe Pro with strong technical/computer ability including knowledge of SharePoint Online and Office 365 in insurance agency management software (EPIC)

Education & Experience:

  • High School diploma or equivalent
  • College Degree and 1-2 years of experience or 5+ years of experience

Why settle for less, come work for the best!

As a Foundation Risk Partners Company, Acentria Insurance was named Best Agency to Work For (Insurance Journal) and Insurance Industry Employer of Choice for four straight years!  Our goal is to provide an environment that fosters both personal and professional growth - while creating a workplace that feels like home. 

 

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

 

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