Program Resource Manager
At Freedom Technology Solutions Group, we are driven by innovation, collaboration, and a commitment to attracting top-tier talent. Our culture fosters growth, teamwork, and a passion for excellence, ensuring we remain at the forefront of our industry. If you thrive in a dynamic environment and love connecting exceptional talent with incredible opportunities, we want you on our team!
We are seeking a Program Resource Manager for one of our PRIME CONTRACTS that extends through 2029 and offers exciting opportunities to support essential services and mission critical activities across the enterprise. Our mission supports Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise business applications. These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Come join our diverse and growing team with lots of opportunities!
This position serves as the central coordination point between Program Management, Recruiting, Technical Leadership, Corporate Operations, Security, and Government stakeholders to drive workforce planning and staffing operations across the program. The ideal candidate brings experience supporting complex government programs, understands the dynamics of cleared and hard-to-fill technical staffing, and thrives in a fast-paced operational environment where responsiveness, organization, communication, and problem solving are critical to mission success.
This role blends strategic workforce planning with hands-on operational execution and is expected to continuously improve staffing tools, processes, workflows, dashboards, automations, and operational artifacts to increase efficiency, visibility, and staffing effectiveness across the program.
On a typical day, the Program Resource Manager will manage active staffing actions, coordinate with recruiters and technical leads on priority vacancies, facilitate candidate interviews, update staffing trackers and reports, support onboarding/offboarding activities, and provide leadership visibility into staffing pipeline, risks, and hiring progress. This role balances strategic workforce planning with detailed operational execution while identifying opportunities to improve staffing processes and operational efficiency.
This position is based in our contractor facilities in Annapolis Junction, MD, with limited local travel between facilities as required.
Core Responsibilities
- Own and manage the program staffing process from requisition through onboarding
- Establish and lead recurring staffing business rhythms, including staffing meetings, action tracking, and staffing reporting
- Maintain and continuously update staffing artifacts including:
- Candidate Tracker
- Staffing Roster
- PMO Staffing Summary
- Staffing metrics and reporting data
- Forecast workforce requirements and proactively identify staffing risks and gaps
- Partner directly with Recruiting and Technical Leads to:
- Develop job requisitions
- Define technical requirements and labor categories
- Prioritize staffing actions
- Improve time-to-fill for cleared and hard-to-fill positions
- Coordinate candidate activities including:
- Candidate communication and status updates
- Interview scheduling and facilitation
- Offer coordination and disposition tracking
- Security prescreen coordination
- Ensure staffing records, documentation, and SharePoint/OneDrive repositories remain accurate, current, and audit-ready
- Coordinate onboarding activities including:
- Orientation support
- Start notifications
- Account/access coordination
- Workspace preparation
- Distribution list and system updates
- Coordinate offboarding activities including departure notifications, checklist tracking, and removal of accesses/distribution lists
- Support PMO operations related to facilities, personnel coordination, scheduling, meetings, morale activities, and reporting
- Support program reviews, QPMRs, briefings, audits, and staffing-related reporting requirements
- Analyze staffing trends and metrics to identify opportunities for process improvement and operational efficiencies
- Continuously evaluate and improve staffing processes, workflows, tools, and operational artifacts to increase efficiency, accuracy, and visibility
- Develop and enhance staffing dashboards, metrics, and reporting capabilities to provide actionable workforce insights to program leadership
- Identify opportunities for automation and process optimization across staffing, onboarding, reporting, and workforce tracking activities
- Collaborate with program and corporate stakeholders to standardize and modernize staffing operations and reporting practices
Work Expectations
- Core collaboration hours are 10:00 AM – 2:00 PM
- Telework flexibility may be utilized when onsite presence is not possible; proactive communication is expected
Required Qualifications
- TS/SCI with Polygraph
- Experience supporting government contracts and/or cleared environments
- Demonstrated experience in workforce planning, staffing coordination, resource management, or program operations
- Experience supporting large, technical programs with diverse labor categories and skillsets
- Strong understanding of technical roles including software development, systems engineering, systems administration, cybersecurity, and database administration
- Experience coordinating directly with Recruiting/Talent Acquisition teams to drive staffing outcomes
- Strong organizational skills with exceptional attention to detail and ability to manage multiple competing priorities
- Experience maintaining staffing trackers, reports, and operational documentation
- Strong written and verbal communication skills with the ability to interact effectively with technical staff, program leadership, recruiters, subcontractors, and Government stakeholders
- Proficiency with Microsoft Office Suite, SharePoint, and staffing/workforce tracking tools
Desired Qualifications
- Experience supporting programs of similar size and complexity (100+ personnel)
- Experience staffing cleared and hard-to-fill technical positions
- Familiarity with government labor categories, contract structures, and staffing constraints
- Experience improving staffing processes, workflows, metrics, or reporting frameworks
- Experience developing dashboards, staffing metrics, or reporting solutions using tools such as Excel, Power BI, SharePoint, or similar platforms
- Experience creating automations, workflows, or process improvements that enhance operational efficiency and reduce manual administrative effort
- Strong analytical mindset with the ability to translate workforce data into actionable insights and recommendations
- Experience improving operational artifacts, workforce tracking systems, or staffing management processes
- Experience supporting onboarding/offboarding operations in secure environments
- Ability to operate effectively in a fast-paced, high-visibility mission environment
- Prior experience supporting Prime Contractor program operations preferred
The estimated salary range for this position is between $120,000-$160,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual’s education, skills, experience, and competencies, as well as contract affordability and organizational needs.
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