Account Supervisor, H+W

At GREY,  we create Famously Effective ideas that move people, business, and the world forward – harnessing the power of creativity to solve business problems – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 25+ studios across six continents.

WHO WE ARE

At Grey we create Famously Effective ideas – creativity that delivers business results – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 30+ studios across six continents. Newsweek (2023) recently named Grey a Top 100 Most Loved Workplace, and in 2024 was ranked a top 10 Network by the Cannes Lions International Festival of Creativity.

POSITION OVERVIEW

The Account Supervisor (AS) will own workstreams, keep the work strategically and creatively pure, and will report into the VP/SVP Account Director. The AS is responsible for the day-to-day operation of the client account, including client presentations and gaining internal and external creative concept approval. You will manage your projects fully autonomously while mentoring junior members of the team including AAE, AE, and Senior Account Executives. You will be heavily involved in the production and post-production process, working across all agency departments to ensure delivery of a project from shoot to final assets. Our work is fully integrated across live-action television shoots, content development, digital, social, and OOH. This is a fast-paced and dynamic role in which you will be a true partner to our clients and cross-functional agency teams ensuring that Grey continues to champion our efforts in making Famously Effective work for our clients.

KEY RESPONSIBILITIES

• Client + Brand Advisor
  • Assume the role of main day-to-day contact to mid and senior level clients and lead and support a variety of integrated work streams while helping to position the brand and client as a leader in the category.
  • Act as a client-centric contributor to project-level work, shaping the approach or presentation based on the client business and brand strategy, organizational dynamics, and agency positioning.
  • Provide client service administration, including preparing client status and activity reports, attending meetings and conference calls, and compiling reports, competitor trend analysis, and logistics.
  • Respond promptly to all client and internal requests.
  • Continually seek ways to add value to the client-agency relationship.
  • Develop strong relationships with clients across various disciplines and business areas throughout the organization including Creative, Strategy/Planning, Project Management, and Production teams and agency partners (media, PR, etc).
• Creative Collaborator and Creative Champion
  • Manage strategic creative development, production, and post-production of advertising communications, including but not limited to film (broadcast and online), print, and social.
  • Collaborate with Planning, Project Management, and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief.
  • Influence the development of the highest quality creative work by sharing knowledge of the client, business, and brand and demonstrate strong creative judgement and strategic recommendations.
  • Populate and distribute weekly/monthly status reports to key stake holders.
  • Develop accurate budgets and timelines, manage budgets in partnership with Project Management and Finance, support senior account leadership by continuously reviewing financial performance at the top and bottom line, and successfully forecast against a project pipeline and guide investment decisions toward healthy agency profitability. Clear understanding of agency scope of work and project details
• Growth Oriented Agency Leader
  • Drive thought leadership as well as strategic and campaign-lead deliverables for the future of the brand, be able to identify great creative ideas in their infancy and carry them through delivery and ensure that Grey continues to champion our team’s efforts in making Famously
  • Work closely with Finance and Project Management to understand, track and manage the financial health of the account.
• Intentional Leadership
  • The backbone of the team – knows enough about the weeds but also sees big picture.
  • Set priorities, organize workstreams, assume a leadership role, and provide oversight to junior members of the team.
  • Lead qualitative and quantitative market research from stimuli creation to pull-through of learnings to optimize tactics.

WHAT YOU WILL NEED:

• 5+ years of experience in a marketing agency, association, or related field. Oncology experience highly preferred.
• Ability to be resourceful and think strategically and creatively
• Desire to contribute to a diverse, equitable, and inclusive work community
• Communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
• Familiar with other creative platforms including but not limited to Keynote, PDF
• Superior language and grammar skills

WHO YOU ARE:

• Creative: Putting together two things to create a third thing no one’s ever seen before
• Productive: Acting on ideas to make things happen and get stuff done
• Collaborative: Focused on the greater good versus personal gain
• Adaptable: Ready and able to embrace change

The base salary for this position at the time of this posting may range from $100,000 to $110,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details

At GREY we believe that being diverse, equitable and inclusive means we will be a company where ideas reflect, connect to, and impact culture because we are a place where everyone can fully participate in the work of making our ideas creative, famous and therefore effective in the world. Where every person is valued for distinctive skills, experiences and perspectives. It is supported by committed leadership, studio values, behaviors, policies and procedures that promote a culture where everyone’s difference is valued.

GREY is a place where who you are - your race, ethnicity, nationality, age, physical and mental abilities, sexual orientation, gender/gender identity, religious beliefs, political beliefs, socioeconomic status, family status - will not cause disparity in your experience, but instead energizes your creativity and becomes an important and beneficial part of the work you do.

Please be aware of the possibility of recruiting fraud. GREY does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @GREY.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.