Channel Partner Account Manager

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further,  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. 

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

Hightouch is looking for a Partner Account Manager to develop and grow relationships with strategic consulting and SI partners. This position will focus on sourcing pipeline and closing revenue, working in lockstep with our North American Enterprise and MidMarket sales teams on partner-influenced opportunities.

As Partner Account Manager, you’ll have the opportunity to work with some of the best data and martech consultants in the world and create a meaningful impact on our rapidly growing business and our customers’ businesses.

This position will have a high degree of autonomy and accountability and will play a central role in the growth and long-term success of Hightouch.

What you'll do

• Manage a strategic book of partners to drive new business and expansion pipeline
• Advocate for our partners internally, guide our partnership strategy as we grow, and increase our alignment with SI partners in deals
• Be a strategic partner to our AEs, helping with SI alignment, deal strategy, and implementation planning and execution
• Develop new materials and processes to ensure partner success and encourage deal flow 
• Work with the Hightouch marketing team on partner co-marketing projects (e.g. content, events, conferences)

About You

• 4+ years in a similar quota-carrying role
• Prior experience managing relationships with regional SIs and boutique consulting firms; understanding of partner organizational structure, business model, and motivations in partnership (you can find examples of our partners in our directory: https://hightouch.com/solutions-partners/directory) 
• Willingness to work with partners across North America and EMEA
• Ability to manage cross-functional projects and develop creative strategies to solve complex problems
• Motivated self-starter that enjoys working in high-growth scale-up environments

Nice to have

• • Prior experience with marketing technology, customer data, and/or analytics
  • Existing relationships with good-fit partners for Hightouch

The salary range for this position is 160,000-190,000 on target earning, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window