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Principal IT Engineer

McLean, Virginia; Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Role Overview

ID.me is seeking a highly skilled and experienced Principal IT Engineer to lead the design, automation, integration, and improvement of IT systems across the organization. This role will serve as a senior technical leader and subject matter expert in multiple domains including endpoint engineering, network administration, systems integration and automation. The Principal IT Engineer will play a pivotal role in ensuring the reliability, security, and scalability of ID.me's enterprise IT environment.

The ideal candidate is passionate about scalable, secure, and automated solutions in a modern, cloud-native enterprise environment. You will collaborate closely with IT, Security, and Engineering teams to design and implement solutions that enhance system performance, user experience, and operational efficiency at scale.

This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.

Role Responsibilities 

  • Architect, develop, and maintain endpoint management and configuration systems, including modern device management platforms such as Jamf, Intune, and MaaS360.
  • Manage and support corporate network infrastructure, including switches, firewalls, VPN, and wireless networks, ensuring reliability and security across all office and remote environments.
  • Design and implement systems integrations between SaaS platforms, identity providers (e.g., Okta), and internal applications.
  • Develop compliance and configuration baselines for Windows, macOS, and network systems, ensuring policy enforcement and alignment with security benchmarks.
  • Collaborate with Security, GRC, and Engineering teams to enforce secure configurations and remediate vulnerabilities across infrastructure and endpoint fleets.
  • Evaluate, recommend, and integrate new technologies to streamline IT operations, improve security posture, and enhance system observability.
  • Serve as an escalation point for complex technical issues spanning endpoints, networks, and system integrations.
  • Maintain technical documentation, runbooks, and architectural diagrams.
  • Drive incident response, root cause analysis, and post-incident reviews for IT infrastructure and endpoint systems.
  • Implement solutions using scripting and programming languages such as Bash, PowerShell, Python, or Go.
  • Serve as a technical lead and mentor to other engineers and administrators within the IT team.

Basic Qualifications 

  • 10+ years of experience in IT or relevant technical sector roles.
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field—or equivalent practical experience.
  • Expert-level proficiency designing and maintaining software deployment and installation frameworks.
  • Experience designing endpoint configuration aligned to security frameworks in production environments.
  • Expertise in designing and implementing secure, identity-aware, access strategies.
  • Proven ability automating complex processes in an enterprise environment.

Preferred Qualifications

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of these qualifications.

  • Experience managing and securing remote-first, cloud-native enterprise environments.
  • Hands-on experience utilizing Git-based version control.
  • Proven track record of diagnosing and resolving complex endpoint-related technical issues in large-scale environments.
  • Demonstrated excellence in written and verbal communication with the ability to convey complex technical concepts to technical and non-technical stakeholders.
  • Experience with telemetry/monitoring tools (e.g., Datadog, Splunk, Kandji Insights).
  • Familiarity with Okta or similar identity providers.
  • Expertise in enterprise network infrastructure (switches, firewalls, VPN, wireless).
  • Contributions to internal knowledge bases, documentation systems, or open-source projects.
  • Industry certifications.

#LI-JS1

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Pay Range

$163,000 - $195,584 USD

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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