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Software Development Manager - Organizations

Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Role Overview

ID.me is looking for a Software Development Manager - Organizations with experience in managing one or more teams. This person will be responsible for the team powering the ID.me Organization API.

This role owns the organization platform that enables customers to manage users, roles, permissions, access, and configurations in a highly regulated, high-trust environment. As a people manager this role is directly responsible for leading the team through its expansion, assessing and hiring potential engineers, and leveling up the engineers on the team through direct mentoring. In addition, they’ll work cross functionally with other product and engineering teams to define best practices, processes, and policies that can be scaled out to ensure success as the organization grows. 

This position is based full-time in our Mountain View, CA office (with in-office presence expected).

Responsibilities 

  • Manage a team of 6-8 engineers
  • Coach and guide the professional development of your team members by providing regular feedback in 1:1s and performance management through quarterly and yearly reviews
  • Exert significant influence on the overall vision and long-term goals of the team by participating in roadmap planning with engineering and product leadership
  • Collaborate with team members, product managers, other engineering teams, and leadership stakeholders to solve the right problems and build the best solutions for customer needs
  • Provide oversight for high level technical discussions and decisions and act as a mentor to other engineers through code reviews, architecture document critiques, and leading cross team knowledge sharing forums
  • Act as application owner by reviewing PRs, shipping releases, participating in on call rotations, and leading the charge on incident response
  • Be willing and able to occasionally jump in, debug, and understand code to accelerate the team. Will not own features as a manager, but should be able to contribute strategically when needed
  • Plan and manage engineering resources to achieve predictable roadmap delivery, iterating and managing the sprint schedule and backlog as priorities change and escalations occur

Qualifications 

  • At least 2 years of experience managing a team of 4+ engineers
  • 6+ years developing web applications using Java, Ruby, Javascript, Go, Python, or C++
  • 6+ years of experience with relational databases such as PostgresSQL MySql, or similar
  • 6+ years of experience operating in any Agile environment (Scrum, Kanban, SAFe, etc.) and leveraging planning tools (Jira, Trello, ProductPlan, etc.) to plan, assign, track, and report on the work of the team

Preferred Qualifications

  • Experience making decisions in a data-driven manner, gathering evidence, formulating opinions, and driving consensus on solutions through detailed write-ups and presentations
  • Hands on leader with a bias towards action, proactively addressing problems both technically and organizationally
  • ​​Strong understanding of A|B testing strategies and ability to interpret results
  • Ability to thrive when priorities change and escalations occur, with a track record of exercising sound judgment on when to make short and long term tradeoffs for the good of the engineering team, the codebase, and the business while avoiding costly product and engineering mistakes
  • Passion for software engineering, learning, and continuous improvement through a demonstrated pattern of consistent growth and curiosity
  • Proven track record of building, owning, delivering, and maintaining quality products
  • Experience managing a team that owns a consumer facing application at scale
  • Previous experience working at a growing start-up
  • Deep experience in automated testing methodologies and tools
  • Experience hiring and assessing talent
  • Engineering experience using Ruby on Rails
  • Understanding of technologies such as OpenID Connect (OIDC), SAML, XACML SCIM, OAuth, Federation, etc

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$220,000 - $264,621 USD

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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