Job Application for Claims Coordinator at ITS Logistics, LLC

New

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories. Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

About the Position

The Claims Coordinator role at ITS is responsible for coordinating all efforts across the asset-lite division as it relates to claims on ITS assets (trailers). The incumbent must be highly motivated, detail-oriented, and organized. Under the supervision of the Manager of Asset Maintenance, the Claims Coordinator plays a crucial role to our asset-lite strategy and comes with the following responsibilities:

· Triage repair requests and route to the appropriate claims pipeline accordingly.

· Enter and maintain asset claim details into the Asset Management System.

· Collect all pertinent information about the claim from multiple parties including all applicable details, i.e. pre/post trip inspections, photos, carrier documentation, customer requirements, etc. · Collaborate with the Legal team to ensure maximum collection of funds for an ITS asset claim for damage.

· Responsible for managing claims in each stage of the lifecycle from initiation through collection of funds.

· Coordinate communication between brokerage teams and the legal team to collect funds as quickly as possible.

· Create and maintain routine reporting to measure results and effectiveness of the claims process.

· Key Performance Metric is to increase funds collected from third parties as a result of a claim, i.e. carrier, customer, vendor, etc. and to decrease cycle time of receiving funds.

· Manage the claims aging process to the highest levels of efficiency.

About the Requirements

· 1 year minimum experience in logistics, transportation, supply chain or related field.

· Bachelor’s Degree in Business, Legal, Project Management and/or related field preferred.

· Experience working in a fast-paced, high volume environment required.

· Highly collaborative, team oriented with high emotional intelligence.

· Highly adaptive and comfortable with ambiguity and change.

· Proficient in Microsoft Suite

· Ability to effectively and efficiently prioritize tasks.

· Comfortable communicating via phone and email to recover funds with third parties

First Name

Last Name

Preferred First Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Are you legally eligible for employment in the US?

Select...

Have you ever been convicted of a felony? If yes, please explain the circumstances around the conviction.

Have you, within the last five years, pled “guilty” to, been convicted of, had prosecution deferred in connection with, or pled “no contest” to a misdemeanor? If “yes”, please explain the circumstances.

Will you now or in the future require sponsorship for employment visa status?

Select...

Were you referred by anyone?

Do you have a friend, roommate, relative (including step and in-law), or significant other who works at ITS Logistics?

Do you have any contractual commitments, such as previous employment agreements, that would impact your employment with ITS in any way? If “yes”, please explain the circumstances.

What is your desired salary range?

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ITS Logistics, LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Claims Coordinator

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability