Delivery Manager
Headquartered in Los Altos, CA. Backed by SAIGroup.
Learn more about JazzX AI:
Website: https://jazzx.ai
LinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:
Website: https://saigroup.ai
Client Delivery Manager, JazzX (New AI Venture at SAI Group)
Role Overview
In this leadership role, you will own end-to-end delivery of high-impact projects, working directly with customers to understand their hardest problems and implement solutions using our platform. As the bridge between client teams and JazzX’s product and engineering groups, you’ll translate vision into reality by driving complex deployments, engaging senior stakeholders, and continuously identifying opportunities to expand the value of our solutions.
This role requires both strategic vision and tactical execution – you can zoom out to define program roadmaps and also dive into hands-on technical problem-solving when needed.
If you are passionate about ownership, impact, and collaboration in a fast-paced environment, this role offers the opportunity to shape transformative outcomes for our clients and their industries.
What You Will Do
Client Engagement & Strategy
- Serve as the primary liaison and trusted advisor for client executives and stakeholders.
- Define project objectives and success metrics that align JazzX deployments with tangible business outcomes.
End-to-End Solution Delivery
- Own the full lifecycle of JazzX AI platform deployments – from requirements gathering and design to implementation and rollout.
- Tailor the cloud-based JazzX platform to client needs, including integrations, workflows, and customizations.
- Ensure solutions are delivered on-time, within scope, and with measurable client impact.
Hands-On Technical Leadership
- Be a hands-on leader willing to roll up your sleeves.
- Discuss system architecture, debug data pipelines, or prototype extensions when needed.
- Learn and adapt to new technologies quickly to ensure robust and up-to-date deployments.
Cross-Functional Collaboration
- Coordinate between client personnel and JazzX internal teams (Engineering, Product and Sales).
- Facilitate design sessions, planning meetings, and workshops across technical and non-technical audiences.
Stakeholder Management & Training
- Lead stakeholder communications with clarity and confidence.
- Present progress, results, and future proposals to a range of client audiences, including C-suite.
- Conduct training sessions to ensure high adoption and usage of the platform.
Continuous Improvement & Innovation
- Define service metrics and KPIs to measure deployment success and client ROI.
- Analyze outcomes and improve deployment processes and tools.
- Propose and develop new use cases to expand the solution footprint.
Qualifications
- Experience & Leadership: 10+ years in software delivery or technical program management; 5+ years leading complex, enterprise-scale deployments (AI/ML or cloud projects preferred).
- Technical Acumen: Strong ability to grasp technical systems, cloud environments, and data workflows. Hands-on with cloud platforms (AWS, Azure, or GCP) and comfortable in technical conversations.
- Problem Solving & Execution: Skilled at breaking down open-ended challenges into actionable steps. Experience in Agile, Scrum, or hybrid methodologies.
- Ownership & Accountability: High attention to detail and responsibility for project success. Experience in business case creation and value tracking.
- Education: Bachelor's in Computer Science, Engineering, or equivalent experience. Advanced degrees or certifications are a plus.
Attributes
- Leadership & Collaboration: Low ego, high ownership. Able to lead diverse teams through influence and clarity of vision.
- Startup Mindset: Acts like a startup CTO in the field — hands-on, fast-moving, and solution-oriented.
- Strong Communicator: Able to clearly explain complex systems to both technical and business stakeholders.
- Analytical & Curious: Deep curiosity and rigor in problem-solving. Constantly learning and iterating.
- Adaptable & Resilient: Comfortable with ambiguity and changing priorities. Calm under pressure and focused on solutions.
- Passion for Impact: Energized by delivering tangible outcomes for clients and advancing real-world AI adoption.
Travel
This position requires the ability to travel to client sites as needed for on-site deployments and collaboration. Travel is estimated at approximately 20–30% of the time (varying by project), and flexibility is expected to accommodate key client engagement activities.
Why Join JazzX AI -
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.
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