Delivery Manager

Bangalore, Karnataka

About SAIGroup

SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $800 million in annual revenue, and employing a global workforce of over 4,000 individuals.

SAIGroup invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAIGroup’s latest investment, JazzX AI, is a pioneering technology company on a mission to shape the future of work through an AGI platform purpose-built for the enterprise. JazzX AI is not just building another AI tool—it’s reimagining business processes from the ground up, enabling seamless collaboration between humans and intelligent systems. The result is a dramatic leap in productivity, efficiency, and decision velocity, empowering enterprises to become pacesetters who lead their industries and set new benchmarks for innovation and excellence.

Client Delivery Manager, JazzX (New AI Venture at SAI Group) 

Role Overview  

In this leadership role, you will own end-to-end delivery of high-impact projects, working directly with customers to understand their hardest problems and implement solutions using our platform. As the bridge between client teams and JazzX’s product and engineering groups, you’ll translate vision into reality by driving complex deployments, engaging senior stakeholders, and continuously identifying opportunities to expand the value of our solutions. 

This role requires both strategic vision and tactical execution – you can zoom out to define program roadmaps and also dive into hands-on technical problem-solving when needed. 

If you are passionate about ownership, impact, and collaboration in a fast-paced environment, this role offers the opportunity to shape transformative outcomes for our clients and their industries. 

 

What You Will Do 

Client Engagement & Strategy 

  • Serve as the primary liaison and trusted advisor for client executives and stakeholders. 
  • Define project objectives and success metrics that align JazzX deployments with tangible business outcomes. 

End-to-End Solution Delivery 

  • Own the full lifecycle of JazzX AI platform deployments – from requirements gathering and design to implementation and rollout. 
  • Tailor the cloud-based JazzX platform to client needs, including integrations, workflows, and customizations. 
  • Ensure solutions are delivered on-time, within scope, and with measurable client impact. 

Hands-On Technical Leadership 

  • Be a hands-on leader willing to roll up your sleeves. 
  • Discuss system architecture, debug data pipelines, or prototype extensions when needed. 
  • Learn and adapt to new technologies quickly to ensure robust and up-to-date deployments. 

Cross-Functional Collaboration 

  • Coordinate between client personnel and JazzX internal teams (Engineering, Product and Sales). 
  • Facilitate design sessions, planning meetings, and workshops across technical and non-technical audiences. 

Stakeholder Management & Training 

  • Lead stakeholder communications with clarity and confidence. 
  • Present progress, results, and future proposals to a range of client audiences, including C-suite. 
  • Conduct training sessions to ensure high adoption and usage of the platform. 

Continuous Improvement & Innovation 

  • Define service metrics and KPIs to measure deployment success and client ROI. 
  • Analyze outcomes and improve deployment processes and tools. 
  • Propose and develop new use cases to expand the solution footprint. 

 

 

Qualifications 

  • Experience & Leadership: 10+ years in software delivery or technical program management; 5+ years leading complex, enterprise-scale deployments (AI/ML or cloud projects preferred). 
  • Technical Acumen: Strong ability to grasp technical systems, cloud environments, and data workflows. Hands-on with cloud platforms (AWS, Azure, or GCP) and comfortable in technical conversations. 
  • Problem Solving & Execution: Skilled at breaking down open-ended challenges into actionable steps. Experience in Agile, Scrum, or hybrid methodologies. 
  • Ownership & Accountability: High attention to detail and responsibility for project success. Experience in business case creation and value tracking. 
  • Education: Bachelor's in Computer Science, Engineering, or equivalent experience. Advanced degrees or certifications are a plus. 

 

Attributes 

  • Leadership & Collaboration: Low ego, high ownership. Able to lead diverse teams through influence and clarity of vision. 
  • Startup Mindset: Acts like a startup CTO in the field — hands-on, fast-moving, and solution-oriented. 
  • Strong Communicator: Able to clearly explain complex systems to both technical and business stakeholders. 
  • Analytical & Curious: Deep curiosity and rigor in problem-solving. Constantly learning and iterating. 
  • Adaptable & Resilient: Comfortable with ambiguity and changing priorities. Calm under pressure and focused on solutions. 
  • Passion for Impact: Energized by delivering tangible outcomes for clients and advancing real-world AI adoption. 

 

Travel 

This position requires the ability to travel to client sites as needed for on-site deployments and collaboration. Travel is estimated at approximately 20–30% of the time (varying by project), and flexibility is expected to accommodate key client engagement activities. 

Why Join Us

At JazzX AI, you have the opportunity to join the foundational team that is pushing the boundaries of what’s possible to create an autonomous intelligence driven future. We encourage our team to pursue bold ideas, foster continuous learning, and embrace the challenges and rewards that come with building something truly innovative.

Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering an unparalleled chance to leave your mark on the future of AI.

We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.

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