Procurement Operations Analyst

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

To learn more about Kensington, visit kensingtontours.com 

Job Description:

We are looking for a highly organized and analytical Procurement Operations Analyst to join our team. In this role, you will play a key part in managing rate adjustments by negotiating increases with our global partners for booked and contracted services. You will work closely with the Rate Entry and Product teams, as well as external partners, to ensure accuracy and efficiency in rate updates. This is a fast-paced role that requires strong analytical skills, attention to detail, and the ability to navigate multiple priorities.

Key Responsibilities:

• Negotiate rate increases with global DMC partners for booked and contracted services.
• Work closely with internal teams, including Rate Entry, Product, and Partner Relations, to facilitate seamless rate adjustments.
• Manage and track rate negotiations using ServiceNow, Excel, and internal platforms.
• Analyze rate changes, assess their impact, and ensure accurate entry into internal systems.
• Prioritize and manage high-volume requests with urgency, balancing multiple tasks simultaneously.
• Communicate effectively with external partners to maintain strong relationships and resolve rate discrepancies.
• Support process improvements to enhance efficiency in rate negotiations and data management.

Qualifications & Skills:

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field preferred.
• Strong attention to detail and ability to manage high volumes of data with accuracy.
• Excellent organizational and time-management skills, with the ability to prioritize competing demands.
• Ability to analyze data and understand the broader business implications of rate changes.
• Strong negotiation and communication skills, both verbal and written.
• Proficiency in Microsoft Excel and familiarity with procurement or rate management platforms (ServiceNow experience is a plus).
• Adaptability and ability to thrive in a fast-paced, dynamic environment.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.