Job Application for Client Services Representative at LendingTree

PLEASE NOTE: This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate for flexibility.

RESPONSIBILITIES

The Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. This is an in-office role located in our downtown Seattle location.

QUALIFICATIONS

Have 1 year customer service experience
Have professional phone and email etiquette
Have the initiative to work independently and thrive in a team environment
Have dedicated thinking and problem-solving skills
Have proficient skills in Microsoft Office suite.
Experience in Salesforce or the insurance industry is a plus.
Have ability to deliver customer support like you expect to receive it; with excellence.
Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.

ABOUT LENDINGTREE

Our office is located in downtown Seattle, in the heart of Pioneer Square. We cultivate a comfortable work environment, with plenty of onsite amenities (gym, locker room, lunch area, snacks, TVs, casual attire, ping pong, etc.). Come join a diverse and growing workforce of over 150 smart, driven people.

LendingTree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products.

Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

About QuoteWizard

QuoteWizard, a division of LendingTree, helps consumers and insurance agents connect through a seamless online marketplace. More than 40 million people have used QuoteWizard to compare quotes and save on insurance. By combining technology, transparency, and expertise. QuoteWizard makes shopping for insurance simple and accessible — empowering people to make confident choices about their coverage. When you think of insurance, think QuoteWizard.

What else you should know:

We’re a publicly traded company (NASDAQ: TREE).
We’ve welcomed several other companies into the LendingTree family to expand our reach and capabilities.
We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
We’re also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.

Compensation: $20/hr DOE

Incentive Compensation: Eligible for monthly commission

Benefits: Medical, dental, vision insurance and 401(k) matching

OUR CULTURE

We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.

We’re proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!)

Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.

QuoteWizard by LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

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LendingTree Voluntary Demographic Questionnaire

At LendingTree, we know our differences make us stronger. That’s why we’ve built a team bursting with unique perspectives, skills and experiences. We embrace our differences, and our goal is to develop a culture of understanding and respect for our coworkers, customers and communities. Through inclusive policies and equitable initiatives, we’re on our way.

With this in mind, we invite you to help us gather a better understanding of our applicant population. Below is a set of voluntary demographic questions that will help us evaluate and improve our recruitment, diversity and belonging efforts. If you choose to fill them out, the responses will be used in aggregate only to help us identify areas of improvement in our hiring process, and will be kept secure and confidential. Your responses will not be associated with your application, and will not in any way be used in the hiring decision. Also, your decision not to answer the questions will not affect your application in any way.

Additionally, LendingTree is committed to providing reasonable support and accommodations in our recruiting processes for qualified candidates who require such. If you need support, please reach out to RecruitingOps@lendingtree.com.

Reasonable accommodations can include:

Providing closed captioning during video interviews and / or utilizing Zoom Chat
Providing interview materials in larger font size print
Allowing service animals during on-site interviews
Providing reserved parking for on-site interviews
Providing written feedback during the interview process
Conducting interviews fully remote as opposed to on-site

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LendingTree is committed to providing reasonable support and accommodations in our recruiting processes for qualified candidates who require such. If you need support, please indicate below and reach out to RecruitingOps@lendingtree.com.

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Client Services Representative

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LendingTree Voluntary Demographic Questionnaire