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Client Services Representative

Seattle, Washington, United States

PLEASE NOTE: This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate for flexibility.

RESPONSIBILITIES

The Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. This is an in-office role located in our downtown Seattle location. 

QUALIFICATIONS

  • Have 1 year customer service experience
  • Have professional phone and email etiquette
  • Have the initiative to work independently and thrive in a team environment
  • Have dedicated thinking and problem-solving skills
  • Have proficient skills in Microsoft Office suite.
  • Experience in Salesforce or the insurance industry is a plus.
  • Have ability to deliver customer support like you expect to receive it; with excellence.
  • Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.

 

COMPANY

Our office is located in downtown Seattle, in the heart of Pioneer Square. We cultivate a comfortable work environment, with plenty of onsite amenities (gym, locker room, lunch area, snacks, TVs, casual attire, ping pong, etc.). Come join a diverse and growing workforce of over 150 smart, driven people.

What you should know about LendingTree, our parent company:

  • We’re a publicly-traded company (TREE).
  • We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
  • We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.

 

Compensation: $20/hr DOE

Incentive Compensation: Eligible for  monthly commission

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”).

Come work with us!

QuoteWizard by LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

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LendingTree Voluntary Demographic Questionnaire

At LendingTree, we know our differences make us stronger. That’s why we’ve built a team bursting with unique perspectives, skills and experiences. We embrace our differences, and our goal is to develop a culture of understanding and respect for our coworkers, customers and communities. Through inclusive policies and equitable initiatives, we’re on our way.

With this in mind, we invite you to help us gather a better understanding of our applicant population. Below is a set of voluntary demographic questions that will help us evaluate and improve our recruitment, diversity and belonging efforts. If you choose to fill them out, the responses will be used in aggregate only to help us identify areas of improvement in our hiring process, and will be kept secure and confidential. Your responses will not be associated with your application, and will not in any way be used in the hiring decision.  Also, your decision not to answer the questions will not affect your application in any way.

Additionally, LendingTree is committed to providing reasonable support and accommodations in our recruiting processes for qualified candidates who require such. If you need support, please reach out to RecruitingOps@lendingtree.com.

 Reasonable accommodations can include:

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  • Providing interview materials in larger font size print
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