Revenue Operations Manager -Hospitality (temporary contract)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Manager to join our EMEA Revenue Operations team on a temporary basis. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go to market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth. 

As a key member of the regional leadership team, you will actively shape and inform both the short and long-term strategy of the region.  This role will be responsible for utilising key insights and enabling our teams to take strategic actions that drive great results - optimising for growth and efficiency in the long term.

What you'll be doing: 

• Understanding key performance drivers of the business and identifying areas of improvement/optimisation opportunity to deliver sustainable growth - this would encompass revenue generating ideas, churn and cost reduction initiatives
• Enabling the success of regional customer facing teams through the correct utilisation of tooling/systems and processes to drive regional achievement and personal growth
• Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
• Represent Revenue Operations in regional go to market projects
• Working with Senior Manager, Global Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget
• Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
• Provide feedback on customer collateral and revenue campaigns
• Build and present business models to support strategic regional initiatives
• Operationalizing, incorporating and driving performance of new functions into the current go to market org
• Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives 

And a little bit of.... 

• Creation of  materials to support GTM team enablement
• Development of performance improvement initiatives 
• Liaising with Product Managers to ensure 2 way feedback loop is maintained in order to facilitate a better opportunity win rate
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you'll bring to the team: 

• 3-5 years of Revenue Operations experience in GTM teams 
• Analyzing sales funnels and go to market team performance and coming up with initiatives to drive performance improvement 
• Creating process improvements to enable more efficient sales cycles
• Identifying areas for improvement and efficiency gain in systems such as Salesforce and Outreach, creating requirements and briefing into internal systems teams
• Managing multiple stakeholders from manager to VP level

What's in it for you: 

Come live the Lightspeed experience....

• Flexibility: Work in a dynamic environment with the freedom to manage your day in a way that works best for you.
• Career Development: Real opportunities for career growth in a company that is expanding rapidly and creating new roles every day.
• Impact: Be at the center of the action, helping drive results and making a tangible difference to the success of the team and the company.
• Health & Well-being: Enjoy a range of benefits, including health and wellness credits, mental health support, and more to keep you energized and healthy.
• Continuous Learning: Free access to LinkedIn Learning and other development tools to help you grow both professionally and personally.
• Work-Life Balance: Take time off to volunteer and contribute to causes that matter to you.
• Team Spirit: Join a team that values collaboration, with regular breakfasts, lunches, and snacks to keep things fun and engaging in our offices.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.