Back to jobs
New

Quality Manager

New York, New York, United States

About the Position

Join our team and play a key role in overseeing high-impact infrastructure projects! We are looking for a detail-oriented Quality Manager to ensure Design-Build Contractors meet contract requirements, quality standards, and inspection protocols. If you are looking to have an impact on large-scale infrastructure projects, and passionate about quality and ready to take on a leadership role, apply today!

This posting is for a long-term, full-time, on-site position located in the New York City metro area.

Responsibilities

  • Oversee and enforce each Design-Build Contractor’s conformance with the relevant Design-Build Contract documents and implementation or quality assurance and quality control, including special inspections.
  • Review each Design-Build Contractor’s quality program and each Design-Build Contractor’s key quality management personnel. Provide recommendations as appropriate.
  • Review and approve all subcontractors and suppliers.
  • Review and approve each Design-Build Contractor’s inspection and testing program documentation, including the control documents and procedures; quality work plans (“QWPs”); inspection checklists and records; and hold points and notification of hold point activity by work site.
  • Ensure that a QWP for each definable feature of work (or one per specification section) is submitted for approval at least three weeks prior to the start of work and presented by each Design-Build Contractor’s and/or subcontractor’s quality team responsible for the work at the preparatory phase session.
  • Ensure that each preparatory phase session includes a discussion of the QWP, checklists for each work activity, hold points, quality concerns and actions to mitigate each concern, expectations, and necessary records to be prepared and maintained.
  • Verify that hold points are established and identified in the QWP for each first article or portion of work, including sample work or mock-ups.
  • Manage the review submittals process.
  • Oversee all pre-functional checks, inspections and tests including static tests, equipment start-up and verification of interlocks for all mechanical and electrical systems.

Skills and Attributes

  • Excellent verbal and written communication skills.
  • Excellent multi-tasking and organizational skills.
  • Excellent collaboration and interpersonal skills.
  • Excellent attention to detail and follow-through.
  • Ability to work independently with minimal direction.
  • Demonstrated ability to work under pressure and successfully prioritize.

Minimum Qualifications

  • Bachelor’s Degree in Civil Engineering, Construction Management, Risk Management, or a related field.
  • Minimum of 8 years of related experience in quality and risk management, construction project management, or a related field.
  • Experience in large-scale infrastructure projects, including highways, bridges, roads or tunnels. ($500M+)
  • Proven experience coordinating with a project management team and providing appropriate levels of support, coaching and influence.  
  • Proficiency with Microsoft Office Suite (e.g., Outlook, Work, Excel, etc.)  

Preferred Qualifications

  • Master’s degree in Architecture, Engineering, Business Administration, or related field.
  • A current certification in Quality Management from the American Society for Quality (ASQ) or a certified ISO-9001 Lead Auditor as recognized by the ANSI-ASQ National Accreditation Board (ANAB).

Compensation Details

The salary range listed for this role is $60-$80 per hour ($124k-166k annually). The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

  • Unlimited Flexible Time Off
  • Paid Holidays
  • Paid Parental Leave
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
  • Long Term Disability Insurance
  • Short Term Disability Insurance
  • Life Insurance and Accidental Death & Dismemberment Policy
  • 401(k) Plan with Guaranteed Employer Contribution
  • Formal Career Planning and Development Program
  • $2,500 Annually Towards Professional Development
  • Wellness Program with Monthly Wellness Stipend
  • Company Cell Phone or Cell Phone Plan Reimbursement
  • Free Personalized Meal Planning & Nutrition Support With a Registered Dietitian
  • Free Personal Financial Planning Services
  • Employee Assistance Program
  • Employee Discounts
  • Employee Referral Bonus
  • Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

Create a Job Alert

Interested in building your career at Luster National? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Education

Select...
Select...
Select...
Select...
Select...

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Luster National’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.